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“Relaxing break ”

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Grupotel Acapulco Playa
Ranked #18 of 78 Hotels in Playa de Palma
Certificate of Excellence
Reviewed 3 February 2017 via mobile

Couldn't fault hotel although when booking through booking.com the only facilities is for bed & breakfast. Evening meal is available at €20 for buffet. Number 25 bus goes to palma old town worth a look

Stayed: January 2017, travelled as a couple
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 180 reviews

Reviewed 14 January 2017

Modern hotel located at the beach.
Seaside room offers great ocean view.
Restaurant offers excellent breafast and dinner.
Clean room.
Friendly staff
Bus stop right outside to Palma City (15 mins)
Wifi is not included.
There is no hotel parking.

  • Stayed: December 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2017

We stayed here for a week over the Christmas period. Couldn't fault the hotel. Great service. Very clean. wonderful meal on Christmas Eve. Great value for money. Really comfortable beds The only downside for us. Ten brits to two hundred Germans. Although this was a great holiday I wouldn't go back because of that. If I had known this fact before we traveled I would not have gone.

Room Tip: We were in room 451 that had a big balcony that was a sun trap.
See more room tips
  • Stayed: December 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank FoxyladyTiptreeEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2017

We went to this hotel for a short Xmas break, arriving on the 23rd December until 27th Dec, our first impression on arrival was it was a very smart looking hotel and seemed very quiet, the check in was easy with the reception staff very good, we booked a room safe which was well priced at 3 euro's a night with a 3 euro deposit, we were allocated room 140 which was on the 1st floor overlooking the pool, the room itself was lovely, plenty of storage space, twin beds, TV, a fridge (which was stocked), the bathroom was clean with the normal stuff but a massive shower rather than a bath which we found much better, outside there was a patio area with a couple of chairs with a table and then in front of that a couple of sun beds on an area which overlooked the pool, unfortunately due to the time of year this part of the hotel didn't get any sun during the day.

The bar area is at the front of the hotel facing the beach and is light & airy, we found the prices at the bar generally very good and the staff were always on hand to serve you, this was generally table service unless you were actually sat at the bar.

The food was normal hotel food with a few nice twists, breakfast you had all the normal fare hot food, pancakes, pastries, cold meats etc. & also Cava, the evening meal we thought wasn't as good but this may have been down to the times as while we were there the evening meal was between 18.00 & 20.30 which was for us a bit early especially if you had eaten at lunch time. There was a Gala meal on Xmas Eve which I will admit was excellent, you started off with Cava & canapés in the hotel lobby before going through to the dining room to be seated at your table and then a lovely 6 course meal all waiter served with free wine/beer & Cava.

The hotel itself is on the seafront and we found it a very relaxing & quiet hotel all the staff were good and helpful but I would like to point out that the whole area is mainly aimed for the German market so if you want to me surrounded by British bars & recognisable accents then the area isn't for you but if you want a decent Adult Only hotel and somewhere for a short break then I would recommend this place.

All in all it is a great hotel in a fantastic position ideal if you want to get away for a while to relax, would we go back again? Yes, infact my other half wanted to go back for New Years Eve, we will go again hopefully later in 2017

  • Stayed: December 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank GDuke8164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2016 via mobile

I want to leave a fair review, so I will start with the positives:
This hotel looks nice and the staff were friendly and helpful. It's right on the beach, which is huge, so a great location.

There's a bar with plenty of seating, and a great range of drinks, all at a very reasonable price. Also, overlooking the beaches

However, I found more negatives, the rooms are cheaply furnished, we booked a double bed room and it was two twin beds pushed together.

The bathroom doesn't have a door, it has a sliding panel of glass, and from the bed you can see your partner sitting on the loo through the gap! Luckily we've been together 3 years or that would be have awkward!

Despite visiting at a quiet time of year, and guest being mainly older visitors, the hotel was very noisy. To a point we called reception for the first time in our lives to make a noise complaints after hours of trying to sleep because we were able to hear every word, noise and movement around us. However this didn't make a difference as they didn't do anything

With most guests being German, it was hard to find English channels, except the news. Not a huge deal, but an easy comfort to offer guests surely, with 1 English Channel vs 30 German channels. And food was very much to German taste.

Breakfast was great, with a huge selection and all tasty. However, the €20 buffet was disappointing, with the only meat being pork and the rest just carbs. Plus beware, as you have to pay for drinks, even water!

If you are visiting in the heat of summer and not planning to sleep much, and just want to be near the beach, this is the hotel for you

Stayed: November 2016, travelled as a couple
1  Thank JocelynMorris2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grupotel Acapulco Playa

Address: Calle Costa Brava 2, 07610 Playa de Palma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Bar / Lounge Beach Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Playa de Palma
#12 On the Beach Hotel in Playa de Palma
#18 Luxury Hotel in Playa de Palma
Price Range: $94 - $838 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grupotel Acapulco Playa 4*
Number of rooms: 143
Official Description (provided by the hotel):
Situated directly in front of the Playa de Palma beach, 10 km away from the city of Palma. ... more   less 
Reservation Options:
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Also Known As:
Grupotel Acapulco Playa Hotel Playa De Palma
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca, Spain

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