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All reviews swim up bar asian restaurant main restaurant entertainment team patio heaters on tap large hotel soft drinks quiet side mattress topper room in the main hotel quiet pool the main block thomson reps evening entertainment plenty of choice reception area
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Reviewed 25 June 2009

We arrived on the 11th of june at about 6pm and were greeted by the most nicest, happiest staff. We straight away got handed our key and the bellboys delivered our bags for us. They have four restraunts: an asian, a mexican and a canarian. We tried the asian and the mexican and both met our standards!! The 5 pools are cleaned morning and night. There is a club for toddlers, teenagers and adults and all are very safe, reliable and fun. The hotel itself is just fab and we could not fault anything!!
We certainly will be coming back, and we have recommended the hotel to all our friends!!

  • Stayed: June 2009, travelled with family
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1  Thank irish-sarah101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2009

Having just returned from 2 weeks at the Riu Paraiso Lanzarote which overall was most enjoyable, there were a couple of niggles which we have not experienced at previous visits to Riu Hotels. our party were 6 Adults and 1 Grandson aged 4 , we had 3 rooms and 2 of the rooms had ongoing problems with air conditioning and it took 3 days of trips to reception to eventualy get another room . also on the odd occasion that Bacon was on the breakfast buffet it was almost raw so they could do with seeing how it should be served.
The food overall was very good and plentiful as were the drinks
the Staff were very pleasant and generally very helpful. The entertainment crew were great especially Martin he is crazy and funny, our Grandson was in awe of him and the children could be occupied painting T shirts and doing a variety of things through the day and then the shows at night were excellent. The pools are all lovely with plenty of sunbeds and parasols so no need to get up at dawn with the towels . the swim up bar at the far side of the complex make a lovely pina colada but mind the steps round the bar especialy if you have a drink in your hand , Enjoy it we did .

  • Stayed: June 2009, travelled with family
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1  Thank MITCHYMIDGE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2009

When we arrived at hotel we were very pleased with the service of reception staff! Very polite, we were also given a room upgrade, which we were over the moon with!
The room was a suite on the palace side of hotel, very clean and big! could not fault it.
Rooms are cleaned every day, and the maids come when you want, our maid was fantastic, she done loads of special things for my daughter, turning towels into all different shapes of animals, my daughter loved this.
The whole hotel is spotless clean and staff very friendly, they make a fuss of you.
The hotel is huge and main part is over the club side which is only a 5minute walk from palace side, this didn't bother us!
We stayed over the palace side most of the days, this side had a pool bar, where you could get your dinner, salad bar, burgers, hot dogs, pasta, toasties, chips and desserts!
Breakfast, evening meals and theamed resaurants are all over the other side. We did find the food was the same most nights, with a few changes, but this didn't bother us as we just got different things, different nights.
The location of hotel is right on the beach, which is dark sand, very big. There is a lovely walk along the beach, you can walk one way to airport, which my daughter loved to see planes come into land or the other way takes you to Puerto del carmen. We walked alot and found it to be very clean place, couldn't fault it!
Overall this hotel is fantastic, very clean and great value for money! we had a great holiday and would go back!

  • Stayed: June 2009, travelled with family
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4  Thank cas0543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2009

With this hotel, you cannot fault the cleanliness, the service or the facilities. The only thing I would say is that the hotel food is very repetitive which is why we ate out 4 times out of the week stay here.
We spent our days by the pool with the swim up bar as this was alot quieter than the other pool.
The entertainment was vey much geared towards the german market but the hotel is very much dominated by german people so its to be expected. I was quite dissapointed in the fact that all the entertainment is mimed so its really just miming along to songs played of a cd player and dancing along to it, so we never watched the shows for long.
Its a great place if you just want to relax for a week and sit by the pool and enjoy the facilities the hotel has to offer.
The one thing that is definately worth doing is the "Gran Tour" of the island. Well worth the money (€65pp)
Overall, great rooms, nice pools, quiet area, good faciliteis at hotel, nice holiday, nothing more nothing less.

  • Stayed: June 2009, travelled as a couple
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1  Thank ThomsonCantona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2009

We stayed at this hotel for a week beginning of June. On arrival we were allocated a twin room with no view after specific request for sea view. We were asked to return following day to see if we could be moved and we eventually got a room with a pool view.
The rooms ae clean and maids in every day. Our first night was a disaster as we were bombarded with mosquitoes so make sure you take a plug in repellant! Wish someone had told us that !
It is a hotel with predominantly German nationalities and food although plenty and available all day is a bit repetitive- breakfasts are definitley geared towards German/Continental however we located a lovely bar a short walk away called OLAS in playa de pocillos who did a brilliant breakfast for 3 euros - lovely staff too! We also ate out in the evening as well as the food in the hotel was sometimes a hit or a miss - however the quantity and availability was excellent.
The bar served a great selection of spirits and cocktails all day/night definitely good value being all inclusive. The best part of this hotel/holiday is the fantastic staff - all bar staff and resturant staff are excellent and really go out their way to please you - they also seemed very happy at their work which is unusual! The entertainment is very professional - dont miss the Magic show as it has tricks that are amazing and never been seen before............ We ae non smokers and have to say unlike previous reports we didn't find it a problem as the restuarant and entrainment areas are non smoking so not sure what the problem was with the smokers.
Despite the rpetitive food choice we loved this hotel and intend to return next year as a week isn't long enough to experience all it has to to offer i.e tai chi, rifle shooting, volley ball, pool tournament, fantastic kids club etc The beach is out the back of the hotel and about a 5-10 minute walk away - beautiful beach and not busy
We paid £399 for a week and it was fantastic value - def recommend but remember the insect repellant!

Stayed: June 2009, travelled as a couple
Thank Holfanatic1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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