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Reviewed 23 September 2016 via mobile

I stay in indore and keep traveling to different places in India. I had booked this hotel and had stay here... seen a lot of improvement over my last stay... appreciated efforts... it's a good stay.. have value for money

Stayed: September 2016, travelled on business
Thank Ashok J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Rooms Thane Station, responded to this reviewResponded 26 September 2016

Hi Ashok,
Thank you for the generous review of your recent stay at OYO. We are glad that you had a comfortable stay. Keep pouring in your love and we'll work our magic every time you stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2016 via mobile

I love the hotel. A homely feeling i got for the first time in my entire life i stayed in many hotels but...this hotel actually gave me the real home feel...very very comfortable Food quality were awesome,
Room were awesome, Flooring were awesome Staff behavior was awesome & friendly

Stayed: March 2016, travelled on business
Thank Sachin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2016

I booked this hotel through OYO Rooms and stayed there for 5 nights.
Plus:
1. Location of the hotel. This hotel is located very close to Thane station which is a big plus.
2. Even though the hotel doesn't have its own restaurant, there are lot of options near by.
3. Room & toilet was neat & clean.
Negative:
1. The room was very crampy with no windows, so its very difficult to make out whether its day or night.
2. Bathroom was very very small without any direct ventilation.
3. WiFi was not working.

Will recommend it for short business trips.

  • Stayed: January 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Amarnath006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Rooms Thane Station, responded to this reviewResponded 20 January 2016

Dear Guest,

Thanks for giving us a chance to host you! Glad you liked most of the aspects of the property. Apologies for the inconvenience caused. We'll make sure all such issues never occur on your next stay with us and we'll try to make your the most pleasant one.Looking forward to host you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2015

The room was nicely done up. But the washroom was HORRIBLE. It was like a dungeon and was not clean. The false ceiling was made of plastic and water was constantly dripping from the roof. In a word it was far from decent. Moreover there was no WIFI as claimed. Also the walls were so thin that one could hear conversations from other rooms.I payed 1499 for one night and i feel that its totally not worth it. Did not expect this from OYO.

  • Stayed: December 2015, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank Rima D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Rooms Thane Station, responded to this reviewResponded 20 January 2016

Dear Guest,We are truly repentant for what all went wrong during your stay. We request you to kindly provide us with your booking ID so that we can get in touch with you. Any pain to the customer affects us. We request you to visit us again and we'll make sure such a thing never happens again. We promise an awesome experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2015

This booking was for over 25 room nights.
We had booked the hotel for 3 beds per room but used only 2 beds per room, however the receptionist was rude enough to not allow a guest who had reached at 5:30 am.
This was the most annoying hotel I have stayed in, they were the least flexible. While we were leaving the hotel, they closed one of the doors as if we were going to run away without paying for their overcharged tea!
If you meet a certain mohammed at the reception, please avoid talking to him. I would suggest you avoid the hotel entirely.

  • Stayed: November 2015, travelled with family
    • Service
Review collected in partnership with Cleartrip
1  Thank Adithya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Rooms Thane Station, responded to this reviewResponded 21 December 2015

Hi Adithya

Thank you for taking the time to review our property. We are extremely apologetic to note that your experience with us has not been up to the mark. We would like to talk to you and see how we can improve your experience with us going forward. We request you to drop us a note at reviews@oyorooms.com with details of your booking ID for us to investigate this matter. We take feedback on our properties very seriously, and we do hope you would write to us with details. Look forward to hearing from you.

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