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“Worst service I've ever had.”
Review of Ibis Budget

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Ibis Budget
Ranked #5 of 7 Hotels in Schonefeld
A TripAdvisor Member
“Worst service I've ever had.”
Reviewed 8 November 2010

Me and brother stayed at this Etap because we supposed it was close to the airport, but after we got there we realise it wasn't so close. If you have a car, the location is not so bad, but if you don't it will be hard to get there. The location wasn't really the problem, it was the service. The staff we met, and I thing it is the only one, except for housekeeping, made me almost change the hotel. Unfortunatly there was no other close by and it was going to be only for two nights. The old and grumpy receptionist didn't even greet us and complains when you ask something.
The hotel still the old version of Etap, and the bed clothes look old.
I work with hospitality and have been in Etaps and Ibis all around Europe and Brazil, and based on everything I know about Accor, I can tell that this hotel is for sure just a franchise from Etap Hotel and does not follow the values of Accor.

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
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Additional Information about Ibis Budget

Property: Ibis Budget
Address: Lilienthalstr. 18, 12529 Schonefeld, Brandenburg, Germany (Formerly Etap Hotel Berlin S/O Airport Schönefeld)
Region: Germany > Brandenburg > Schonefeld
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Room Service
Hotel Style:
Ranked #5 of 7 Hotels in Schonefeld
Price range (per night): $52 - $68
Hotel Class:1 star — Ibis Budget 1*
Number of rooms: 311
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