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All reviews kalawad road special thanks to mr rooms are spacious value for money day by day suite room new building place to stay recommend this hotel excellent hospitality coffee shop restaurant staff check in was smooth room service good quality food nice hotel hotel is located
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Reviewed 20 February 2018

Room was terrible. Toilet was stained, and leaking. THe leaking was fixed o n complaining, but only lasted a few hours before it started to leak again. Safe was not working. Fixed after complaining. TV would not work. ?Fixed after complaining. Not enough towels. Fixed after another complaint. We spent the whole evening complaining about things not working!
Dining was the worst. Staff were rushed off their feet. Not enough utensils. Not enough napkins. Food kept running out. Breakfast - many chipped cups. Waiters were serving to others who were complaining. Tea took 10 minutes to arrive - almost cold.
Major construction on ground floor.
Internet was slow and patchy.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank firozpiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_rcr, General Manager at Regenta RPJ Rajkot, responded to this reviewResponded 26 February 2018

Dear Guest ,

Warm greetings from entire team of Regenta Central, Rajkot.

On behalf of the management, I would like to thank you for staying with us.

At Regenta Central, Rajkot we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.

I would like to sincerely apologies for the trouble caused because of the inappropriate hospitality given to you.

Personally I wish to stress that we are very grateful for your support in informing us of our shortcoming. We reassure you of our co- operation and look forward to a more positive association with you in the future.

In the meantime, once again, may I extend my sincere apologies to you.

Thank you,

Ankur Chandra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2018 via mobile

Although it is under renovation. The staff have maintained the rooms well. The hotel staff are very friendly and helpful. The rooms are clean and spacious. The restaurant the pinxx serves continental and Indian cuisines. It is a branch Of The Royal Orchid hotels.

Date of stay: February 2018
Trip type: Travelled with family
Thank munikrishanppan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_rcr, General Manager at Regenta RPJ Rajkot, responded to this reviewResponded 8 February 2018

Dear Guest,

The team at Regenta Central, Rajkot would like to thank you for choosing our hotel during your stay at Rajkot.

The team is committed to render best of services to our guest and we are happy that you had a pleasant stay with us.

Your review helps us to motivate our team members so that we can serve you even better in your next visit.

We thank you for your patronage.

We look forward to serve you again.

Regards

Ankur Chandra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2018 via mobile

Worst hotel to stay, no hot water even in chilly winter, hotel under construction & staff is completely unprofessional. Highly priced, poorly managed & under big mess. Don’t ever stay here. Far from city. Food is pathetic. Room service has gone to dogs.

Date of stay: January 2018
Trip type: Travelled with family
Thank Tejas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_rcr, General Manager at Regenta RPJ Rajkot, responded to this reviewResponded 1 February 2018

Dear Guest,

Warm greetings from entire team of Regenta Central, Rajkot.

On behalf of the management, I would like to thank you for staying with us.

At Regenta Central, Rajkot we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.

I would like to sincerely apologies for the trouble caused because of the inappropriate hospitality given to you.

Personally I wish to stress that we are very grateful for your support in informing us of our shortcoming. We reassure you of our co- operation and look forward to a more positive association with you in the future.

In the meantime, once again, may I extend my sincere apologies to you.

Thank you,

Ankur Chandra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2017

We stayed for just one night in Rajkot at Regenta Central. Its a good budget option slightly outside the main city area though. The rooms were neat and clean, but they had a few niggles to them.

We had three rooms. One of them had a foul smelling coming from them, which they tried to fix by sending someone with a room freshner, spraying it all over the room. A bit strange as such a situation should never have happened.

In the morning one of the other rooms had an issue with the bathroom with a leak that would not fix & we had to again call the reception. The repair was promptly fixed in the next 10-15 mins but again a bit surprised such a problem comes up.

The breakfast was good and fresh with a decent spread to it.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Neofelis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_rcr, General Manager at Regenta RPJ Rajkot, responded to this reviewResponded 1 February 2018

Dear Guest,

The team at Regenta Central, Rajkot would like to thank you for choosing our hotel during your stay at Rajkot.

The team is committed to render best of services to our guest and we are happy that you had a pleasant stay with us.

Your review helps us to motivate our team members so that we can serve you even better in your next visit.

We thank you for your patronage.

We look forward to serve you again.

Regards

Ankur Chandra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2017

I am very pleased with the front office & housekeeping staff and not to mention f&b . who were very helpful. some notable mentions were Mr Prem and Sanjay. their service was excellent.rooms are neat and clean housekeeping service were up to mark.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank neelam m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_rcr, General Manager at Regenta RPJ Rajkot, responded to this reviewResponded 21 November 2017

Dear Guest,

The team at Regenta Central, Rajkot would like to thank you for choosing our hotel during your stay at Rajkot.

The team is committed to render best of services to our guest and we are happy that you had a pleasant stay with us.

Your review helps us to motivate our team members so that we can serve you even better in your next visit.

We thank you for your patronage.

We look forward to serve you again.

Regards

Ankur Chandra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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