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All reviews rooftop restaurant sky lounge non veg breakfast and dinner value for money breakfast spread rajkot city f b hotel located front office staff at reception visit rajkot room service business visit nice hotel food quality is small town
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Reviewed 17 December 2017 via mobile

Exactly in the centre of the city.
Easily commutable from bus depot, railway station and airport.
Good, spacious and neat rooms.
There is gym for health conscious people.
Room service is very good.
Food is very good, especially the non veg food they serve on the rooftop restaurant.
Veg is less tasty as compared to non veg.
Breakfast is good and a lot of things are served.
Overall a luxurious feeling.

Date of stay: December 2017
Trip type: Travelled on business
Thank rahul_upadhyay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmrpo2015, General Manager at Marasa Sarovar Portico, responded to this reviewResponded 19 December 2017

Dear Mr. Upadhyay,

Greetings from Marasa Sarovar Portico, Rajkot !!!

Thank you for staying at Marasa Sarovar Portico and sharing your stay experience on trip advisor. I'm pleased to learn that you had experienced the comfort of our facilities during your stay with us.

We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Warm Regards,
Aniruddha Banerjee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2017

Very Convenient & central Location, Neat & clean, comfortable. Close to most business locations. Lot of dining options around. Hotel itself is quiet and comfortable. Staff is helpful and breakfast is also good.

Date of stay: November 2017
Trip type: Travelled on business
Thank DharmeshR44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmrpo2015, General Manager at Marasa Sarovar Portico, responded to this reviewResponded 27 November 2017

Dear Mr. Dharmesh,

Greetings from Marasa Sarovar Portico, Rajkot !!!

We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, Location, Rooms, Facilities, and Staff have left you with a favorable impression and that you enjoyed your stay with us.

Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.

We look forward to welcoming you back to Marasa Sarovar Portico on your next visit and your positive recommendations of our Hotel to near and dear ones.

With every sincere wish,

Aniruddha Banerjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017 via mobile

Stayed at Sarovar for two and a half months.. During the entire stay the staff was really nice and helpful. Whenever any issue came up, they were more than happy to solve it promptly. The entire dining staff (namely Chaya, Shilpa, Sheila, Pooja and more) were enthusiastic. 2.5 months is really a long time to stay in a hotel but I was always treated as though I had just arrived and never taken for granted. Would recommend the hotel to all. Great breakfast and dinner.

Date of stay: September 2017
Trip type: Travelled on business
Thank Anuj K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmrpo2015, General Manager at Marasa Sarovar Portico, responded to this reviewResponded 24 November 2017

Dear Mr. Anuj,

Greetings from Marasa Sarovar Portico, Rajkot !!!

Thank you for staying at Marasa Sarovar Portico and sharing your stay experience on trip advisor. I'm pleased to learn that you had experienced the comfort of your home during your stay with us.

We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Warm Regards,
Aniruddha Banerjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2017

I stayed at this property from 12-20 Oct 2017. The Hotel is located in the middle of the city at a busy crossroads. Rooms are good; room service is good; average toiletries; neat & clean room & toilet. Free wi-fi. Complimentary breakfast which is good spread consisting of mainly vegetarian and few continental items. This is one of the very few hotels in Rajkot, serving non-veg fare on their menu. Staff is extremely polite & friendly. I was presented with a small box of chocolates on Diwali. Most of the hotels in Rajkot have very restricted access. Sarovar also has a restricted access with barely enough space for one car to enter & leave at a time. I doubt if they have parking space for cars of guests who check into the hotel. Somehow I felt that this property does not live up to the brand "SAROVAR" when compared to their other properties

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Cherry41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmrpo2015, General Manager at Marasa Sarovar Portico, responded to this reviewResponded 8 November 2017

Dear Valued Guest,

Greetings from Marasa Sarovar Portico, Rajkot !!!

Thank you for taking the time to share with us your valuable feedback!

On behalf of our entire team at Marasa Sarovar Portico Rajkot, we apologize for the concerns you shared about your experience at this hotel.

We have made a note of the feedback you shared. Please be assured that we would work on these areas to improve our services and we would like to assure you that your feedback is taken very seriously and corrective measures are being taken.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Warm Regards,

Aniruddha Banerjee
General Manager

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Reviewed 15 October 2017 via mobile

Brilliant property, well maintained. Staff is extremely courteous . Food is excellent and breakfast spread was nice. They serve North Indian breakfast daily and that is a plus point i feel . Staff was really polite and always smiling face. specially all girls in the restaurant front staff very helpful. (Great service especially provided by Ms. Shilpa and Ms. Chaya from. ( F & B) .Food is amazing. i should say authentic cuisine. Rooms are good with all amenities. only thing is rooms should be with King size bed.they provide queen size bed.But, the problem which prevails with The sarovar group of hotels is the courteous yet unresponsive staff. Sometimes they totally forget what you’ve asked them for. Sometimes they do get it done for you but you need to wait ages for the same. The demand can be anything from a cup of coffee at the coffee shop or maybe a mineral water bottle in your room. We need to remind the staff atleast once more than asking them already. Post that also, the services are provided very late. The staff and management needs to understand, the staff can be as courteous as they want, which is a good thing, but at the end of the day just being pleasing and looking happy and not actually providing the customer the services he/she is asking for, it really pisses of the guests.
Thanks team for making stay memorable.

Date of stay: October 2017
Trip type: Travelled on business
Thank SunnyB574
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmrpo2015, General Manager at Marasa Sarovar Portico, responded to this reviewResponded 16 October 2017

Dear Mr. Sunny,

Greetings from Marasa Sarovar Portico, Rajkot !!!

We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, Location, Rooms, Facilities, and Staff have left you with a favorable impression and that you enjoyed your stay with us.

Your feedback has been shared & noted your concerns as well with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.

We look forward to welcoming you back to Marasa Sarovar Portico on your next visit and your positive recommendations of our Hotel to near and dear.

With every sincere wish,

Aniruddha Banerjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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