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Reviewed 29 October 2015

Two multi week stays at Park Star and both were overall positive. Rooms are clean and pleasant, many with balconies overlooking an internal garden courtyard. Restaurant offered good selections for breakfast, lunch and dinner and hotel staff is friendly and helpful. The interior garden offers good views and is a nice respite especially if one is restricted to hotel and office. Kabul always has stresses but overall, felt at home and at ease and would be happy to return.

  • Stayed: November 2014, travelled on business
    • Value
    • Rooms
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1  Thank kmhontravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2015

You put up with a lot of stuff in Afghanistan for the sake of not dying. The Park Star is a case in point. The security measures are intended to keep you alive and also to endow you with the feeling that you're not going to die. That's fine. What's not fine is the staff actively lying to me for no apparent reason. The young man who worked reception assured me over and over that the Bamiyan airport was closed, and I had to find out later from multiple travel agents that he was full of it.

  • Stayed: August 2015, travelled solo
    • Sleep Quality
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Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2015

Kabul is a difficult place to decide where it is best to stay given the circumstances of any given day, week or month! First consideration is always security. The Park Star covers this very well. Nowhere is completely safe, but this hotel is well guarded and solidly built. It is fairly well managed and as pleasant as you will find in the city.

I stayed here in 2012 and enjoyed my two weeks as a guest. The housekeeping is quite good and the restaurant, although basic, offers a reasonable selection. There is even some room service available for lunch, sandwiches etc. Otherwise you can order in from the local restaurants via the delivery service. Just ask the staff for the menu.

WiFi and internet is always a problem in Kabul. When it works, it works and when it doesn't, well there's not much anyone can do. The hotel staff do their best to keep things up and running. If you are in country for a while it is best to get a 3G SIM card.

There are restaurants nearby and you can use one of the better private taxi companies to get around if you must go out. These days it might be best to avoid the restaurants and bars frequented by foreigners at busier times like Thursday evening and Fridays.

The staff are pleasant and hospitable as you would expect from Afghans. They do their best to assist and appreciate customers who are patient with english skills and don't demand things that are unavailable in their country.

Room Tip: Third floor is pleasant.
  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank PatrickR595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2015

Located in Shaher-e-naw, this hotel offers the residents a comfortable place to stay (stayed there in mid of 2005). The hotel has a lot of international traffic flying in to stay here and enjoys immense popularity amongst business travellers

Only issue at that point of time was the limited fare available for vegetarians in the food menu

Stayed: July 2014, travelled on business
Thank Biplav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2015

I am a frequent business traveller to Kabul and have stayed here many times in the past, most recently in early June 2015.

For most visitors to Kabul security should be high on their list, and the Park Star is as good as you're going to get in Kabul without staying at an ultra-secure (but more high profile) venue like the Baron or Green Village.

The hotel is very well guarded with a multi-barrier entry system, recently upgraded very thick steel doors, a well protected 'safe room', and is situated in a secluded and well guarded side street with barriers and armed guards posted at each one. You are also searched (currently twice) before being allowed inside, which does increase the time it takes to get in but personally I want to see this happening for my own security.

The rooms themselves are ok - there are better hotels elsewhere but for Kabul they are good. The internet/wifi is a little patchy and variable depending on which room you stay in, and the air conditioning is again a little temperamental. The showers are hit and miss and usually cover the floor in water, but these are minor annoyances. Personally I find the beds a little too hard, but each to their own.

I actually quite like the food here, particularly the evening meals - buffet style and eat as much as you like from several selections. The breakfasts are plainer, but adequate if you like fruit, cereal etc. Omelettes and scrambled eggs can be also ordered but sometimes take a while to arrive.

If you want something low profile yet still secure then I would recommend this hotel and I will certainly be staying here in the future as I think it's the best option in Kabul.

Room Tip: Garden view rooms are normally good and offer views into the central enclosed garden
  • Stayed: June 2015, travelled on business
    • Sleep Quality
    • Cleanliness
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3  Thank Antony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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