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Reviewed 2 October 2016

The Hard Rock Ibiza was just fantastic! Wonderful room, very nice staff, abundant and delicious breakfast (till 11.30!) and lovely pools. I was there on my birthday and found a handwritten card, a little cake and a chilled bottle of cava waiting for me in the room! It is close to the airport so expect some plane noise, but the rooms are very well insulated so if you close the balcony door (I'd recommend this anyway so the room stays nice and cool) you barely hear it. Also, if you don't want to hear the music, just close the door. There is music all over the hotel, this being the Hard Rock (incidentally, I didn't hear any actual hard rock music the whole time I was there. The genre is predominantly Ibiza party-music, with some reggae), so if you're not partial to a bit of a party atmosphere, this is not the place for you. If you are, this is a great place to stay. The only critisism I can come up with is that the selection of English language tv channels is downright poor and the food is very pricey. This is easily resolved by renting a film and having lunch and dinner somewhere else. We had a fabulous time there and I can defenitely recommend the Hard Rock Ibiza!

Date of stay: September 2016
1  Thank Klabam63
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PalladiumHG, Director de Relaciones Públicas at Hard Rock Hotel Ibiza, responded to this reviewResponded 2 October 2016

Dear Klabam63,
We are amazed to find out your stay was fantastic!
We appreciate your comments towards our hotel, for season 2017 we are already working on improvements which I am sure will definitely will be very welcome from our guests. Comments like yours keep us moving forward in a very constructively way, thank you.

We hope you have the opportunity to visit us in the near future!!


Looking forward seeing you,

Manuel R.
Guest Service Manager HRHI

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2016

We had a fantastic time at this beautiful hotel. Three of us stayed in a Rock Suite which was great. However, I would say that the bathroom area is not very private but I wouldn't let this be a decision maker. We had a leak in our bathroom on the night we arrived. This was sorted fairly efficiently by the staff. We were relocated which was a little annoying as we had to pack and unpack again. As a gesture of goodwill the hotel gave us a complimentary meal in the hotels Tapas restaurant that has 2 Michelin stars. The meal was delicious. The facilities are fabulous. Gorgeous pool and beach areas that have plenty of loungers for guests. Breakfast was also very good. I would definitely recommend this hotel.

Date of stay: September 2016
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Kelly J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PalladiumHG, Director de Relaciones Públicas at Hard Rock Hotel Ibiza, responded to this reviewResponded 2 October 2016

Dear Kelly,
Thank you so much for your feedback and for choosing Hard Rock Hotel Ibiza for your stay on the island.
We appreciate your understanding and we are certainly pleased to find out that the situation was handled very efficiently by our staff.
We can´t wait to have all of you back at our hotel. We are already preparing new surprises for next season 2017.

Looking forward your visit

Manuel R.
Guest Service Manager HRHI

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Reviewed 1 October 2016 via mobile

Came to hard rock 23-26 september with the all the boys for 3 ov our 40th birthdays, hotel mint, staff couldnt do enough for you, very friendly, drinks and food bit pricey but u get wot u pay for. All in all hotel made our trip and will defo return. 3rd time in ibiza and this one best by far. Well played HRH 👍🏻

Date of stay: September 2016
Trip type: Travelled with friends
Thank Smudger909
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PalladiumHG, Director de Relaciones Públicas at Hard Rock Hotel Ibiza, responded to this reviewResponded 1 October 2016

Hi Smudger909!

Thank you so much for writing a review of our hotel and for choosing Hard Rock Hotel Ibiza for your vacations!!
We are thrilled to find out you have enjoyed your stay so much.
We can´t wait to have you back at HRHI once again!!
More surprises to come in season 2017...

Best rocking regards,

Manuel R.
Guest Service Manager HRHI

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2016 via mobile

Check in was quick and efficient, I arrived late (1am) so the hotel staff sent my bags to my room so I could grab some food before the tapas bar closed at 2am.

Food prices are quite high, but the quality of the food and service was good so I didn't mind paying for it.

Pools were clean and music was at a reasonable leaver with live djs and sax performances around the pool.

Rooms clean and modern with everything you need! Maid service was daily and always polite and made a thorough job.

In general the hotel staff can't do enough for you. Hopefully the bossa area will come up to the standards of hotels like HRH and Ushuaia, as the resort needs major regeneration. But Ibiza Town is only a short taxi ride away.

Date of stay: September 2016
Trip type: Travelled solo
Thank BenMorrisSpain
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PalladiumHG, Director de Relaciones Públicas at Hard Rock Hotel Ibiza, responded to this reviewResponded 29 September 2016

Dear Ben,
Thank you for taking the time reviewing our hotel and for choosing us for you holidays on the island.
We appreciate your comments which we take in a very constructively way.
HRHI is already working on improvements, so I encourage you to come once again in 2017 and enjoy our novelties and other amazing surprises!.

Looking forward your visit,

Best rocking regards,
Manuel R.
Guest Service Manager HRHI

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2016

This hotel will not disappoint you! Great location, exquisite clean and tidy rooms, amazing passion fruit margaritas & a relaxing stay.

The staff is really friendly (despite the initial mess-up at check in, for 2 consecutive years! - for which, they are not to blame).

Room tip: Pool view for fun, high floors for privacy; make sure you check the hotel layout before you book a room
Date of stay: July 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Ziadkhanji
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PalladiumHG, Director de Relaciones Públicas at Hard Rock Hotel Ibiza, responded to this reviewResponded 28 September 2016

Hello Ziad K,
I wish to thank you for taking the time reviewing our hotel and for choosing us for your stay on the island.
We appreciate your comments which helps us to improve our service at check in.
We can´t wait to have you coming next season 2017 for more fun at Hard Rock Hotel Ibiza. Our amazing passion fruit margaritas are waiting for you!!.

Best rocking regards,
Manuel R.
Guest Service Manager HRHI

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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