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“A week in November”
Review of smartline Ficus

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smartline Ficus
Ranked #21 of 38 Hotels in Costa Teguise
Reviewed 4 weeks ago

Very clean and friendly accommodating staff. Food was good, speciality nights most nights of the week. Breakfast sausages excellent you should always find something to suit. When the restaurant closes after 45 minutes it is open for basic sandwich making, very useful if you have missed a meal or are catching a flight.

We were accommodated on the second floor (no lifts) and the room was more than adequate for two people in their 60's. No mould in the bathroom and generally very clean and tidy with a good size balcony overlooking the pools and with the sea in the distance.

Day time entertainment provided by the Thomas Cook animation team and always something on at night. It is not a 5 star but perfectly good for most tastes for a holiday.

The location is a bit isolated but only a few minutes walk to a selection of bars and restaurants. For cheap beer go to Ferraris' or the White Swan. The Indian restaurant on the strip does not look brilliant but the Indian food was some of the best I have had.

Hotel wise did not have any problems with other guests I would estimate 98% British and all very friendly, obviously guests change and that might be different at a different time.

Stayed: November 2017
3  Thank Tugwilson40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AingeruG, Gerente at smartline Ficus, responded to this reviewResponded 4 weeks ago

Dear Tugwilson40,

Thank you very much for your wonderful and detailed review of our resort, service, and staff!

We are very glad to know that you enjoyed breakfast sausages as well as you found your apartment very clean and our staff friendly and accommodated.

It is a pleasure for us to know that our staff provide an excellent service. Making our guests happy is our greatest reward so that we are all delighted to read your comments.

We are looking forward to welcoming you again in a near future!

Warm regards,
Lenka - Reception

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22 - 26 of 2,078 reviews

Reviewed 4 weeks ago via mobile

We have just returned from a weeks holiday at Ficus, 2 adults, 3 children aged 7, 5 and 1. Our inlaws also stayed in the room next door.

I'll start by saying we got a fantastic deal for a family all inc holiday so we weren't expecting the earth.

Room was fine, clean, beds could have been a little more comfortable but that's nit picking.

New entertainment team, Cal and Stan did a great job even though they had only just arrived themselves. Very friendly lads who worked hard.

Pools weren't heated but weather was great so it didn't affect the kids at all. A man spends hours of an evening cleaning the pool area.

Food was lovely, lots of variety, something for everyone including different meats and fish every day. Dining room again very clean.

Staff all friendly, they work very hard and always manage a smile.

Short walk to a large Spar supermarket down the road, there is also a small hairdressers there called Cris Style, had a couple of wash and blow drys at an excellent price and even had the kids hair trimmed whilst we were there. Would highly recommend a visit, the girl is lovely.

In all, would be happy to stay there again.

Stayed: November 2017, travelled with family
7  Thank Nina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AingeruG, Gerente at smartline Ficus, responded to this reviewResponded 4 weeks ago

Dear Nina,

Thank you very much for your wonderful and well-detailed feedback about your stay with us.

We are very glad to know you enjoyed the room, facilities, and staff. It is very kind of you rating us with 5 and thank you for your high recommendation!
Of course, nothing is too much trouble for us, but everything is a big pleasure. We love our job, so we always manage any request with a big smile and we try to offer our guests beautiful details.

We are really delighted with you and your family. It was a real pleasure had you as guests.

We are looking forward to welcoming you again as soon as possible!

Best regards,
Lenka - Reception

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Reviewed 4 weeks ago via mobile

We decided to have a week away without the kids, and choose Lanzarote. The hotel was clean and newly decorated and the staff were all friendly. Unfortunately we found it very basic. The food choice each mealtime wasn’t great, the drinks were poor quality and flat. The only place to sit in the evenings was in side a very warm bar. And not much seating outside. Luckily it wasn’t far to walk to nearby restaurants and the town, and we ate out a lot of the time. Costa Teguise is a nice little resort with beaches and bars, cafes and lots of restaurants. But would not go back to this hotel.

Stayed: October 2017, travelled as a couple
2  Thank 448shazzag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Three floors, stairs only on lifts. Large family Rooms with self catering facilities are comfortable and clean, as is the hotel and restaurant. Staff are very friendly and helpful. Mobility scooter can be hired. The only disabled toilet is in the ladies near the reception. No shop on the premises but a Spar shop is about 10 min walk away.
The entertainment wasn't very impressive this time of the year but that didn't worry us we went for the heat, sunshine and rest.
We hired a car and traveled around the island, some amazing points of interest to see, well worth a visit good value for money.

Room Tip: The appartments have self catering facilities, great size for families.
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Stayed: November 2017, travelled as a couple
1  Thank Gina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AingeruG, Gerente at smartline Ficus, responded to this reviewResponded 4 weeks ago

Dear Gina H,

we are very grateful that you took the time to write a great review of your recent experience.

We are relieved to know that we were able to accommodate you in a large clean family room and that you liked our very friendly and helpful staff and the service that they provide.

We hope that you will visit us again very soon and wish you all the best.

With sunny regards from Lanzarote,
Lenka - Reception

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Reviewed 4 weeks ago via mobile

It's a great place so friendly food was great rooms are big enough and modern overall it's great value don't be fooled by the it's not we are used to crowd .You get great value for money and service with a smile

Stayed: November 2017, travelled as a couple
2  Thank jeff a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AingeruG, Gerente at smartline Ficus, responded to this reviewResponded 4 weeks ago

Dear Jeff,

thank you so much for writing a review about your recent stay at the Smartline Ficus.

We are very happy to hear that you had a great stay and that you enjoyed our rooms, our food, our facilities and off course our service with a smile.

It is true that we have a wonderful team; is a real asset to our resort.

We cannot wait to welcome you back and wish you all the best.

Sunny regards,
Lenka - Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about smartline Ficus

Address: Calle Hervideros 8-10, 35508 Costa Teguise, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#12 Romantic Hotel in Costa Teguise
Hotel Class:3 star — smartline Ficus 3*
Number of rooms: 109
Official Description (provided by the hotel):
The smartline Ficus is located on the beautiful island Lanzarote and is the perfect decision for a good value holiday. The sandy beach is 500 m away from the smartline Ficus and the city center of Cosat Teguise is around 300 m away. On the island are all towns easy to reach. During all meals, the smartline Ficus prepare a buffet with national and international cuisine. The smartline ice box is daily for two hours available with fruits and ice cream. Moreover, you can enjoy local spirits and soft drinks. The smartline Ficus offers many different activities. You can choose between aerobic courses or table tennis and many other activities. Furthermore, you have the possibility to play volleyball. ... more   less 
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Also Known As:
Ficus Costa Teguise
Ficus Hotel Costa Teguise
Lanzarote Ficus
Ficus Hotel Lanzarote
Ficus Lanzarote
Smartline Ficus Lanzarote/Costa Teguise

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