Firstly an agreed point, the young lady in reception when I arrived was most pleasant but I never saw anyone else again in two days.
I don't agree that it is cheap and cheerful; not for almost $140 per night, but that's not the end of it. I booked 10 days in advance through Booking.com. Most often cancellation is free of any penalty up to one day before check in. This mob did not even allow an hours grace; my card was charged and no refund was possible. They "kindly" sent me a tax invoice next day. So if you ignore my advice and choose to stay here. you have been warned
Rooms are not serviced for guests staying two nights or more. For my second night I had to use yesterdays part used tiny soap tablet as only one was supplied.
The air conditioner is a window rattler that is fairly new and mercifully doesn't rattle but the fan is noisy, It is however located in the bathroom.Go figure that!
Little niceties such as shampoo and tissues are not supplied but may be available for purchase from reception.
Mugs for tea and coffee are not supplied just very small cups in which you beverage of choice gets cold in just a few minutes. For Pete's sake you can buy mugs for a dollar each from many places.
You can see that this is not my first review, and if you check my history you will see that I am an experienced traveller and that I try to make my reviews honest and fair so with that in mind I promise you that I will never stay here again.
I get the impression that the owners/managers are inexperienced and if so they need to go and check out the competition.
The highway is very busy so be careful when pulling into the driveway.
I will end on a positive note---this is being uploaded with their free Wi-Fi.
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- Also Known As:
- Sunburst Motel Gold Coast/Biggera Waters, South Pacific