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Reviewed 2 December 2015

Everything is up to spec, the pool and landscape of the hotel is truly amazing, it is a fair distance from the city centre giving you that noise free relaxing holiday. The rooms are amazing and everywhere is air conditioned keeping you cool from the heat. The buffet is superb, all food is super high quality and you can eat for the money you pay. This resort is all round amazing, I highly suggest staying here.

Room Tip: The side of the hotel closest to the beach (east side), has the least noise.
  • Stayed: January 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Shai V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this reviewResponded 8 December 2015

Hi Shai

Thank you for your recommendation and review. We are so pleased you enjoyed our beautiful resort for your family stay at the beginning of the year, and hope we will have the pleasure of welcoming you all again sometime soon.

Warmly
Mark

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Reviewed 29 November 2015

This famous Gold Coast landmark hotel could really do with a refurb but its still a very pleasant stay. Walking along the corridors to the room is quite disappointing as the carpet is in dire need of replacing or at least a good steam clean. The room itself was large and had a good view out across the pool with a hint of beach in the background. Two double beds in the room should be replaced with either one king or queen size as there just isn't enough room for two adults in them. The grounds around the hotel are very nice and the beach is on your doorstep.

Room Tip: Make sure you know what wing your room is in so you park in the same area otherwise be prepared for a very very long walk.
  • Stayed: November 2015, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Duncan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this reviewResponded 4 January 2016

Dear dunbro

We’re delighted you enjoyed your Sheraton Mirage stay, and appreciate you reviewing your experience.

For your future reference we are pleased to also advise that we do have rooms with king beds. Bedding options within the hotel are king, two double beds, or two king single beds. Hope this assists if you are looking to stay with us again.

We certainly hope you will return!

With warmest regards
Mark

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Reviewed 29 November 2015

I visited the Sheraton for a short getaway over the weekend - and I really enjoyed it! The place is a bit further up the coast so the beach is not as busy - and direct beach access is a big plus for this place!
The hotel is spread out with several stories max and this creates a very relaxed feeling of not being overly crowded. My room had garden view, a decent size and housekeeping was flawless. Breakfast was good and offers everything one is used to in a big hotel like this. For dinner I tried the "Oyster Bar" on the third floor - and if you are after a secluded, relaxed atmosphere and good food within the hotel - that's the place to go.
Sports facilities are very good - a swimming pool with six lanes only for sports, a well equipped gym and different classes (these aren't for free, though). Several tennis courts with the possibility to take classes are there, too.

All in all - Sheraton as usual - rather costly, but good quality, good service and for the Goldcoast a very good spot if you are after some peace and quiet as well as an easy distance from the crowds. Highly recommended!

  • Stayed: November 2015, travelled solo
    • Value
    • Rooms
    • Service
1  Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this reviewResponded 31 December 2015

Dear Christine S

Thank you for staying at Sheraton Mirage during your November visit to Australia.

We’re delighted you found the time to spend a weekend on the amazing Gold Coast, and especially pleased you chose, and loved, our resort.

Many thanks for your review, and your recommendation. Much appreciated.

With warm regards
Mark

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Reviewed 23 November 2015 via mobile

Best weekend of my life. I would live here given the opportunity. Stunning room, fantastic bars, awesome seafood restaurant, close to surfers but also far enough away from surfers. Marina Mirage is semi exclusive but also local friendly with some chic bars and restaurants within 5 minutes walk of any room. Loved it.

Stayed: October 2015, travelled as a couple
Thank Clint E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this reviewResponded 29 December 2015

Dear Clint E

We all loved your wonderful review, and are so pleased you had the best weekend of your life here at Sheraton Grand Mirage.

Looking forward to welcoming you both back on a return stay sometime soon.

With warm wishes
Mark

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Reviewed 23 November 2015

We had a spa room, which was really spacious, had a great closet and large bathroom. Our only complaint is that there was not enough drawer space for folded clothes and there were no shelves in the closet to accommodate.

The bed was comfortable and there were no noise issues from outside or others.

Our room was overlooking the road, which wasn't brilliant. I would request a room overlooking the gardens, pool area next time.

  • Stayed: November 2015, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank US2Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this reviewResponded 31 December 2015

Dear US2Oz

Thank you for reviewing your Sheraton Grand Mirage stay. We are glad this was for the most part an enjoyable one, and very much appreciate your support.

Looking forward to the opportunity of welcoming you again when you are next travelling to the Coast.

Warm regards
Mark

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