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“3rd Time Sensational” 5 of 5 bubbles
Review of Ashmore Palms Holiday Village

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Ashmore Palms Holiday Village
Ranked #1 of 1 Ashmore B&B and Inns
Certificate of Excellence
Launceston, Australia
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“3rd Time Sensational”
5 of 5 bubbles Reviewed 20 March 2012

This was our 3rd stay at Ashmore Palms, and the second time I have reviewed this property. As with my last review we again found every aspect of this place to be excellent.

This time we were on a tighter budget so took advantage of one of the special offers, stay 4 nights and get 2 free. We had a friend and her daughter travelling with us as well, so chose the only cabin under that offer that would house all six of us - the Classic Family Villa. While obviously not as spacious as some of the more expensive cabins, it was actually quite comfortable and had adequate room for all of us. The cabin was in pretty good condition, very clean as always, and had very good kitchen appliances. The sofas in the lounge were also very comfortable. Would happily stay in this cabin again, or if we returned with just the 4 of us again we would most likely pick the Cactus Cabana or Lorikeet Lodge. One of the excellent staff showed us through one of the Lorikeet Lodge cabins and they look excellent. The value of all these cabins is excellent, especially if you get one of the special deals.

As before, all the staff were excellent, very friendly and helpful, nothing seems like it would be too much trouble. Our girls loved the activities again, and Trixie is still there. After returning home my 9 year old dressed up one of her barbies as Trixie, so obviously she made a bit of an impact. Again we spent a lot of time in the pools, and looking at and talking to the wonderful birds.

We are already talking about returning again at a simliar time next year,

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marky34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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507 reviews from our community

Traveller rating
    410
    75
    16
    3
    3
See reviews for
412
27
3
7
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • Any
English first
Mooroolbark, Victoria, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 March 2012

Ashmore Palms was recommended to us by friends & I researched it thoroughly on the Internet before deciding to book. We were certainly not disappointed. We upgraded to a Rainforest Retreat & were thoroughly satisfied with our decision, staying for a week in February (2 adults & 4 year-old son). The prices were excellent (we went off-peak) - so much better than a hotel.

The staff were wonderful: friendly, helpful, professional. No rude, bored or unprofessional youngsters behind the counter which was a refreshing change. The welcome pack & little goodies for our son were a pleasant surprise. We were also really impressed with the postcard we received once we got home. Lots of little details like this make you want to go back. I did all of my enquiries/bookings via the Internet & there was always an immediate response.

We would highly recommend Ashmore Palms as an alternative to a high-rise hotel. Beautiful walking track, great playgrounds & pools. Plenty of things to do if you don't feel like venturing out. We really appreciated the fact that our son could go to bed in his own room while we could stay up, watch tv, sit on the balcony etc...Full cooking facilities meant we didn't have to eat out all the time.

Beds were very comfortable, air conditioning worked fast, amazing water pressure - things that matter on a holiday. The towel rails on the balcony was also a nice touch. The RR has a washing machine & dryer too, which was well worth the extra few dollars because I didn't have a pile of washing to do when we got home.

The birds kept our son entertained. You have to meet Sam the Corella, at the entrance to the pool. Funniest bird I've ever seen! He whistles, plays peek-a-boo, dances, talks. Great fun.

There are shuttle buses to & from Ashmore Palms, but I'd definitely recommend to hire a car. We paid $300 for the 8 days & thought it was well worth it for the convenience.

We can't wait to go back there. My son was not impressed when we told him it was time to go home & still asks us every week when we can go back to QLD.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Cassie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 March 2012

Stayed for 4 nights for a quick family getaway and couldn't have picked a better resort, it was fantastic. Location isn't great unless you have a car but they do have a free shuttle bus. Will definatley stay there next time.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nashy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 11 March 2012

So very happy with our 7 night stay at Ashmire Palms Holiday Village. After staying in many cabins around Australia over the years I was thoroughly impressed with Ashmore Palms.
Not only were the prices the best I could find, our cabin was very cleaned and presented very nicely and had all the facilities we could want.
The grounds were beautiful, pools were lovely, staff were very helpful and warm and very accommodating to our children.
We will definitely stay there again and recommend it to our friends :)

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fordys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 March 2012

We travelled as a family (2 adults and 2 children both aged 8 years old), we grabbed a deal of Stay 6 nights,Pay 4 in a Palm Cottage (number 20).

From the minute we arrived we felt welcome. At Check In the ladies were very friendly.

Our cabin was opposite one of the play grounds, BBQ area and laundry which was very convienient. Only a short walk to the pool. Our cabin was clean, comfortable and had everything we needed. Can't fault our cabin at all.

The Pools and Playgrounds were great for the kids, as were the Children's Activities which were free of charge and both kids (boy and girl) really enjoyed them. The grounds are well looked after.

The birds were also a hit with all the family as were the photos every weekday. Sam was a particular favourite and is still talked about!

On 3 occasions we had to approach the reception staff. Once to get an extra pillow (more than happy to supply it then and there), once to get directions and the receptionist went above and beyond downloading a few maps for us and highlighting where to go and the 3rd time to enquire about wineries, again a different receptionist went above and beyond helping us and advising where to go.

Yes Ashmore is in an industrial area...but really, who cares? It is quiet (apart from the birds at certain times but our cabin was far enough away from the averies not to be woken by them and they are part of the attraction anyway!) Once you are inside the VIllage you would never know and it is only a 5 min drive from the beaches...I have stayed in the heart of Surfers Paradise before and much prefered being away from the hussle of Surfers itself. Is also only a 10 minute drive to Theme Parks.

We also found that each time either reception staff or housekeeping staff would drive past on their buggy's they would ALWAYS say Hello and ask how we were. Very friendly indeed!

We found that the 6 nights we had here was not long enough and will be re-booking to stay again the same time next year and can't wait!

Keep up the great work Ashmore!

Room Tip: We loved Cabin 20
See more room tips
  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Julievince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ashmore Palms Holiday Village

Property: Ashmore Palms Holiday Village
Address: Ashmore Caravan Park 71 Hinde St, Ashmore, Gold Coast, Queensland 4214, Australia
Region: Australia > Queensland > Gold Coast > Ashmore
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Ashmore
Price range (per night): $105 - $289
Hotel Class:3.5 star — Ashmore Palms Holiday Village 3.5*
Number of rooms: 88
Official Description (provided by the hotel):
Ashmore Palms Holiday Village is a family owned and operated holiday village, nestled on almost 15 acres of lush, tropical landscaping on Australia's Gold Coast in Queensland. The Village provides a relaxed, yet central holiday setting. Conveniently located close to the major theme parks and Surfers Paradise, the award-winning village offers a range of self-contained holiday cabin accommodation, popular with families, couples, groups and business travelers. Ashmore Palms has extensive family-friendly facilities and offers free children's activities.Next time you holiday on the Gold Coast, make Ashmore Palms your home away from home. ... more   less 
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Also Known As:
Ashmore Palms Holiday Village Hotel Ashmore
Palms Holiday Village Ashmore
Palms Holiday Village Hotel Ashmore
Ashmore Palms Holiday Village Gold Coast

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