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“We were really pleased with this accodamation”
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Review of Amuley Mar 1

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Average
12 reviews
Living Room with TV
Twin Bedroom Room
Master Bedroom
Kitchen Facilities
Patio
Patio area
Bathroom
Shower
Swimming Pool
Beach
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Overview
Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Caleta de Fuste, Antigua, Fuerteventura, Canary Islands

Reviews from our community

Average - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
jacklevel
Melton Mowbray, United Kingdom
Level 4 Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Basic acommodation. Needs some TLC”
Reviewed 24 September 2016 for a stay in September 2016

Amuley Mar 1 itself is a reasonable apartment block and offers you accommodation without any frills. Our stay was in No 34 so I will keep my comments relevant to it. The apartment itself was on the surface tidy, but generally grubby and unclean once you took time to have a good look around. The TV does not have any British TV stations, at least none I could find and the radio didn't work at all. So after the first try we just unplugged it and forgot about it for the whole stay. One of the fans in the lounge didn't work at all and a few bulbs were missing here and there that should have been replaced. The biggest let down was the lack of a welcome pack, so you had no reference to anything in the apartment or around the resort. It was almost as if the owners thought we wouldn't be interested in Knowing how things worked, or where we might like to visit. 5 leaflets in the whole place was all we could find. Never stayed anywhere where there has not been a welcome pack before. Can't comment much about the cooking facilities as we always ate out apart from the odd salad and a bit of toast in the morning. Keys were a bit fiddly and doors needed a little pull or push to open and lock them. We stayed 14 nights and never saw a change of bed linen. In fact from arrival to leaving we only had contact with the Key holder once and that meeting was memorable for all the wrong reasons. Such an unhelpful woman we have never met before. When we did have a question for her she just said, 'Oh, don't worry about that'. (That was it). She never even bothered to see us off, just asked for us to leave the keys by the TV and pull the door to. The main bathroom - If only 1 person wants a bath their may just be enough water. More than that, forget it. The shower in the Bathroom was useless, so when you wanted a shower you had to go from 3rd level down to basement and use the shower there. A bit of a trek, but at least that shower was useable, if not great. In fact apart from going for a shower you never went down there as even the beds were pulled away from the wall because of dampness. I could go on, but this apartment review could turn into a novel if I got into the nitty gritty. We have no high expectations with regard to holiday accommodation as we, in general, only sleep and wash and shower there, so much of the problem with the place did not affect our stay. In summary. This could be a very nice apartment with a little TLC and a change of Key Holder. I would not urge people not to stay there, but don't expect luxury, you aint gonna get it.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Getting out of the place for the day
Liked least: Returning to it at night
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris L
Crawley, United Kingdom
Level 6 Contributor
120 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Amuley Mar 1 Apartment Number 5, Terrible Customer Care!”
Reviewed 15 July 2016 for a stay in July 2016

Okay so we have stayed in Amuley Mar 2 twice with no issues at all, this year we decided to stay in Amuley Mar 1. The apartment itself was fine and the surrounding area was great as always but the customer service we received from Hayley was terrible. Despite the apartment being advertised with UK TV, this was not the case, after several calls a day and promises of call backs we never did get UK TV just a massive phone bill due to us continually having to chase. The toilet was broken which took 4 days for them to fix and despite promising we would have our missing pillow case the next morning it took over 1 week!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Swimming pool
Liked least: TV options
Travelling group: Spouse/Partner
Your age range 25-34
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Oct 2016
Chris,
I'm sorry to inform you, you have wrote your review on the wrong apartment, you did not stay in our apartment.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yvette J
Sheffield, United Kingdom
Level 1 Contributor
3 reviews
“We were really pleased with this accodamation”
Reviewed 22 February 2016 for a stay in February 2016

Nice complex, good location, clean ,well maintained and a spacious apartment. It worked well for our big family group. It worked well for us with 4 teenagers as we had the whole apartment over 3 floor and so we were spread out!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Quality of the accomadation
Liked least: The pool was chilly but we were there early Feb.
Travelling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Oct 2016
Thank you for your review and glad you had a nice time in our apartment.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
110pete
Oxfordshire, United Kingdom
Level 1 Contributor
4 reviews
“Lovely villa in good location for beach, shops and restaurants”
Reviewed 7 April 2015 for a stay in March 2015

We really enjoyed our stay in Amuley Mar 1. Villa was situated in lovely location for beach, shops and restaurants. The villa was spacious and clean and had good security to entrance area. We had a small patio area to enjoy the sun and close proximity to pool excellent. We were a little disappointed that the pool wasn't heated as this was one of the main reasons for our property choice and a number of people commented on this around the pool during our stay. We were fortunate that the weather was good during our stay and therefore still enjoyed the pool most days. My wife and I travelled with two children and the holiday was enjoyed by all.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: pool was quite cold
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda608...
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointed”
Reviewed 27 March 2015 for a stay in March 2015
1
person found this review helpful

The accommodation is very tired and needs updating . Furniture in bits on the floor in basement bedroom . Some lights not working due to bulbs not replaced . Very dirty mugs in the cupboard . Was informed the toilet in the en-suite was now working after I was informed the toilet was not working only to find on arrival the toilet had been taken out completely and had been for about 6 months .

Travelling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Adults2
Children0
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