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Lynton67
Greater Melbourne, Australia

Great location- poor service

Review of The Wave Resort
4.0 of 5 bubblesReviewed 23 Apr 2022via mobile
Great location and central to everything in Broadbeach. Reception staff are less than user friendly and didn’t seem that interested in guests. Went to get some towels for the pool (as advertised) and was told they didn’t supply and we should just go
And buy some. Accommodation was fine and apartments have most mod cons.
Date of stay: April 2022
Trip type: Travelled as a couple
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Dreamtime Resorts, Marketing at The Wave Resort, responded to this review
Responded 4 May 2022
Hi Lynton,

Thank you for your feedback! We are so glad you enjoyed the central location and will be following up on your comments as we strive to provide the best holiday experience. I do hope that we are able to welcome you back again soon.

Kind Regards
The Wave Resort


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (544)
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Traveller rating
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All reviews bedroom apartment great location great kitchen gold coast surfers paradise high floor min walk family holiday pacific fair self contained ocean view level supermarket pools noise spa shops
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19 - 24 of 544 reviews
Reviewed 23 April 2022 via mobile

Family holiday for our little family of 3. — 27th Floor, full ocean view, beautiful 2 bedroom apartment Config: 1 King bed & 2 Single beds - best location right in the busy hub of Broadbeach Queensland - easy walk to all amenities - lots of Restaurants & Cafes, Shops & Supermarket - very comfortable, self contained, great kitchen &.laundry, full sized fridge & 2 bathrooms - 2 showers & 1 bath - security lifts & parking enabling guests to visit their floor and Level 4 & 34 which both had a pool and also Sauna, spa & Gym. Couldn’t fault it - amazing place - clean modern and had 3 sliding doors leading out to an amazing balcony - we will be back - short 2 min walk to Kurrawa Beach

Date of stay: April 2022
Trip type: Travelled with family
Thank MegnJase
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 April 2022

This is our second time here and we requested
and got the same apartment with a terrific
view to the north overseeing Surfers Paradise.
The apartment is spacious and kids had their
own rooms and bathroom.
Downstairs in right in the heart of Broadbeach.

Room tip: Try and get an apartment at the northern or southern side of the resort as the views are far better and more panoramic.
Date of stay: April 2022
    • Value
    • Rooms
    • Service
1  Thank Upperhunter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 April 2022 via mobile

Massive cockroach problem, we’re given a can of spray by the staff.. we had small children so was a horrible experience. Multiple alive cockroaches found in the apartment each day.
We booked a room with an ocean view, given I would be stuck in the apartment while the children napped I wanted to be able to read on the balcony and take in the ocean views.. instead we were assigned to the lowest level tooling straight at the back of a building (not shown in advertising) for our two week stay.
We stay at the GC every year, we will not be coming back to stay here.

Date of stay: February 2022
Trip type: Travelled with family
1  Thank bexyg2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 January 2022

We were after an apartment style for the space with little kids. Great size. Great location close to restaurants and the beach. Has a pool. Can get a bit noisy outside but that’s the nature of GC. Not too bad. Would just suggest to the hotel to put a few more kitchen items in eg sandwhich press.

Date of stay: January 2022
Trip type: Travelled with family
Thank Mons11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dreamtime Resorts, Marketing at The Wave Resort, responded to this reviewResponded 22 February 2022

Hi Mons11,

Thank you for your wonderful review and recommendation, we're glad to hear you enjoyed the location and rooms. We hope to welcome you back again soon.

Kind Regards
The Wave Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2021 via mobile

An absolute beauty of a building 🙏🙏🙏I have been I love with the architecture of The Waves and I have been looking forward to staying here so this year for my birthday we did🙏🙏Absolutely impecable, very clean and spacious appartments, the views are to die for!!! Thank you Josh for giving me a high floor as we requested (27) 🙏🙏🙏we enjoyed all the facilities and there are many ( sauna, steam bath, 2 swimming pools and gym] is in the center of Broadbeach and you do not need your car at all, even the tram is just 100m walk🙏🙏will be back🙏❤️❤️

Date of stay: November 2021
Trip type: Travelled with family
Thank Hilda R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dreamtime Resorts, Marketing at The Wave Resort, responded to this reviewResponded 22 February 2022

Hi Hilda,

Thank you for such a beautiful review and for taking the time to share it with us. We're so glad you enjoyed your stay and hope you had a wonderful birthday here at The Wave Resort. Looking forward to your next visit!

Kind Regards
The Wave Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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