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Gold Coast Hot Air Balloon with 5 Star Champagne Buffet Breakfast
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Ways to Experience The Star Gold Coast Casino
from AU$373.16
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Reviews (2,023)
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1 - 6 of 2,023 reviews
Reviewed 13 February 2024

Mediocrity at its finest. It is very obvious they are cutting corners every chance they can get.

Level 6 pool area - witnessed a couple having intercourse in the pool and when the security guard questioned them for 5 seconds, they just laughed and he left (12 February 2024 at 3 pm). Was very obvious what they were doing (no self respect obviously). They continued the porno show about 3 meters from children. Dirty pool area (pile up of glasses, plates and napkins). Slime on the loungers in the pool. No pool side service. You can rent a no frills cabana for $ 150 day but they are daggy and offer zero sun protection.

Room - no complaints with our corner suite. Bit of a river view with building works. Bed is super comfortable with nice linens. Two waters are left per day. Nice bath products (Appelle). You must let housekeeping know you want service by setting the light on the door (never had to do that). When I asked for more towels, they were brought up quickly by a lovely polite gentleman.

Harvest breakfast buffet - in one word. Really bad (okay two words). Very average food that missed the mark on so many levels. Coffee from the machine not drinkable. Would NOT recommend.

Mei Wei Dumplings - expensive but overall good (not great but good). The prawn pad thai had THREE prawns in it. The bok choy was a salty mess and not edible. Lemon chicken the star.

Cucina Vivo - closed on Mondays much to our disappointment as we were wanting pizza.

Parking - $ 20/day and we had no problems though I can see how it would be nightmare on busy days.

How can you not offer smoothies anywhere at your resort? EPIC FAIL.

The Star has the potential to be amazing but I suspect its glory days and shine are long gone. We may return but there are other hotels we would try first.

Date of experience: February 2024
2  Thank Kane P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 November 2023 via mobile

This place is disgusting. You senses are numbed the minute you walk in with the loud thumping music at every turn. Patrons are dressed like they’ve just gone from the beach. Went to cucina vivo food was very ordinary. Music way too loud. Did not know how to read they’re clientele. Car park appalling. Why would anyone bother coming here. It’s a place that needs to be seriously looked. Fix your parking. We will never come back. The whole night was a nightmare.

Date of experience: November 2023
2  Thank puppy1948
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 November 2023

The room was very unhygienic with human body hair on the bed sheets we was offered a sheet change at midnight as we was late checking in we didn’t accept this as my four year old son was extremely tired from are long drive this is absolutely disgusting and unacceptable.
After speaking with the manager the next day was offered 20% discount which wasn’t they was you should treat a customer who yhas found body hair throughout the bedsheets this hotel is very unhygienic and would not recommend

Date of experience: November 2023
1  Thank Mecaler H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2023 via mobile

This food is just astonishingly bad. Photo attached. This is supposed to be a t bone steak. It is literally 2-3mm thick. I questioned this with staff and they said that’s the norm. Even if you tried to cook medium rare it would be 40seconds on the grill. $33 or pure rubbish

Date of experience: October 2023
1  Thank Brett H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2023 via mobile

Be very aware of a security guard he/she, this security person is mentally unstable and will cause you grief. The Star is an unsafe place to go, avoid it at all cost!

Date of experience: April 2023
1  Thank MJF611
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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