Good casino on the Gold Coast. Came here for dinner, drinks and to have some fun. Lots of areas to hang out in and heaps of tables. Sports bar is pretty good too.
Good casino on the Gold Coast. Came here for dinner, drinks and to have some fun. Lots of areas to hang out in and heaps of tables. Sports bar is pretty good too.
The casino has improved since taken over and run as the Stat. Modern facilities that look alive and new. Great atmosphere, fun night. Can get crowded but there's lots of tables. Sports bar is good too.
Bar staff at the Sports Bar argue with casino members. My sister is a platinum member and asked for 2 bottles of water to go with our wines. Bar staff flat out refused to do this as the limit apparently was; 2× alcohol and 1x soft drink only. Firstly, this was news to us. Secondly, it's just water. Water that is free to members. In fact, all drinks are free to members.
This was such a petty thing for staff to argue over. They shouldn't argue with members/customers at all. Period.
What's even worse is that as bar staff, they should be encouraging people to keep hydrated when drinking alcohol!
The whole scene they caused by this small thing was embarrassing. I'm disgusted. I work in customer service quality assurance and my recommendation to managers would be further coaching for bar staff. Unless of course, the managers need coaching as well. In which case, fire the lot of them and start fresh.
This is located on the heart of Broadbeach. Very good location with good ambience. Been to the Casino many times for meals and musical shows. There are good restaurants at the casinos.
I have been staying at the Star (or Jupiters as it use to be) on and off since it was built in the 1980’s. This round of refurbishment is by far the best.
Rooms are great, Devore excellent. Bathrooms very good. Hotel service from check in all the way through was great. The good and beverage outlets have a great range and are good value for money.
All up, good value at $320 a night - included buffet breakfast.
Recommend staying here.
Stayed in Jewel Suite . Way smaller room than Sydney. Breakfast is served in Harvest restaurant- not a suitable venue if you are used to a nice quiet place.
Staff very helpful.