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AU$288
Fully refundable before Fri, 3 May
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Reviews (1,770)
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Traveller rating
955
595
128
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38
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All reviews great location the gold coast indoor pool one bedroom apartment reception staff are air con light rail restaurants and shops short walk to the beach walking distance great place to stay apartment was clean great facilities living area family holiday convention casino
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13 - 18 of 1,770 reviews
Reviewed 1 November 2023

After 7 years of loyalty staying at Phoenician for Country Festival we were so disappointed in room we were given... and also one king size bed.. after 7 years of a great relationship with staff and them knowing my friend and I always have 2 singles.. they say you didn't specify.. then put a trundle bed in lounge whilst paying almost $1000 for 1 bedroom for 3 nights.. the maintenance guy Nigel blatantly lied to manager about a conversation where he said manager will consider a refund for last 2 night's.. manager said no.. and said Nigel said we lied about it and made it up.. Honestly that is just disgusting service to loyal customers. Sorry but you have lost our business and also business of our friends who stayed in other apartments and also had issues. Not good enough and very disappointed 😕

Date of stay: October 2023
Trip type: Travelled with friends
Thank Cjo1909
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 October 2023

Spacious and close to restaurants and the convention centre. 3 night stay for a conference, with all the facilities I needed, a plethora at food venues in easy walking distance and Cole to the beach. Friendly staff at reception

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Poonopolous
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2023

Master bedroom beds were two single beds pushed together,different sizes which left you at sleeping At uneven heights, 2nd bathroom was full of ceiling mould and smelt and shower door seal was broken and left exposed shards,underwear wasn’t cleaned from drawers and underneath bed was full of dust, apartment needs a bit of a upgrade, admin staff were welcoming and best part was outdoor pool and facilities, we have stayed here previously and not worthy of the star rating considering the price

Room tip: Maybe make sure bedding isn’t is more appropriate and room is cleaned appropriately
Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Michelle W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 October 2023

We were very warmly greeted on arrival at Reception and immediately felt at home at the Phoenician. Our 1 brm apartment had everything we wanted and was very spacious and comfortable. Even the pillows on the bed catered to all our needs. We could not fault our accommodation and enjoyed having all the amenities on our doorstep without having to walk any distance. Everthing about our stay was 5 star. We cannot recommend the Phoenician highly enough.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank newbyfm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 October 2023

This accomodation is absolutely amazing.we have stayed here for a few years now and everything has always been perfect, very clean and absolutely everything you need in the kitchen area.
The staff as well are so friendly and helpful, we can’t thank them enough.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Woo M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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