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Peter

Perfect

5.0 of 5 bubblesReviewed 28 Mar 2023
We had a wonderful stay at the Star over the last week , the staff were absolutely great nothing was to much trouble ! big shout out to Kelly beautiful person always looking after our needs, the rooms great and clean , the food very good, thank you for making our anniversary a memorable one.
Date of stay: March 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (413)
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All reviews star club terrace suite breakfast included twin room executive lounge turn down service rooms are nice gold coast bed and pillows restaurants and bars late checkout pacific fair school holidays great place to stay fantastic stay casino concierge
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30 - 35 of 413 reviews
Reviewed 20 March 2023 via mobile

Beautiful hotel. Great location and walking distance to the mall pacific fair. Room sizes are adequate, the bathroom though well equipped was quite small. I also found the rooms quite dark and not well lit.
The gym, spa and pool were excellent. There was always music and entertainment near the pool which was great and a large kids pool.
The staff were friendly and excellent.
The garden restaurant and cucina were excellent but you must book in advance. The buffet breakfast was just ok and nothing special.
You have to request cleaning for your room and we would request it but most times the room would still not be cleaned by 3-4 pm which was frustrating.
Other than that I would recommend!

Date of stay: March 2023
Trip type: Travelled with family
1  Thank Clusters4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2023 via mobile

Had a wonderful stay in an ocean terrace suite recently. The view was spectacular, especially at night, and the room was amazing. Parking was simple, you can drive in to the undercover parking located just past the reception/drop off area then have your ticket validated at reception when you pay the $20 per night guest parking fee. Location is good, we left the car parked and walked over to Pacific Fair and Broadbeach South station and walking the other way leads to Broadbeach shops, restaurants and the beach. Only one little issue, remember to press the do not disturb button at the door when inside your room - we had just checked in and I was getting changed so ignored the doorbell twice but then housekeeping opened the door to see if we needed towels. Overall I would definitely stay again, the suite would be perfect for a celebration as there was a bar and furnished deck.

Date of stay: March 2023
Trip type: Travelled with family
1  Thank Bluejug
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 February 2023

Had a plesent stay but left 2 golf jackets hanging up in the closet to dry but forgot them checking out. Called that afternoon to be told they were not found in the room. All reception and lost property could say to me bad luck and sorry but they have not been found. Terrible customer service

Date of stay: February 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
2  Thank Curious18943245568
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 January 2023 via mobile

We stayed from 26/01-30/01 in 2026, and had awesome stay. Special Thanks to Chef in Harvest Cafe Greg for making me vegetarian meal for buffet dinner, the lady in executive club and to all the FO and Valet staff for providing service with a smile, also to Housekeeping for servicing our room frequently as we had our two year old son making it dirty. Some feedback- Paintings in room could be changed, there could be another food court outside Gaming floor for accompanying kids too and Executive Club could be open for 2-3 hours for kids too so that families could eat together. I had access but could visit only once while my son sleeping. Overall i would rate it as five star star.

Date of stay: January 2023
Trip type: Travelled with family
1  Thank Shivdeepkaur
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 December 2022

I booked the Corner Balcony King Room as I was attending for a birthday celebration. The room was lovely and spacious. The bed was very comfortable. All amenities available. I loved the electric blind too. The balcony overlooked the casino roof and some of the skyline, so the view was not as spectacular as I'd hoped, but only a minor issue. As it is Christmas, the hotel was decorated tastefully. I think I took more photos of the decorations than anything. The check in/out was easy.

Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Kerry_Marsh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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