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cheryl192019
Yamba, Australia

luxury and great service at Broadbeach

5.0 of 5 bubblesReviewed 15 Dec 2019
stayed 2 nights at Sofitel Broadbeach. the standard was high from a welcome check-in; to a very comfortable spacious room, good food and facilities right in the heart of the Gold Coast. we would recommend it to couples looking for understated luxury
Date of stay: December 2019
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Accorhotels.com
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Reviews (3,356)
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Traveller rating
1,655
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96
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Reviewed 16 December 2019

we stayed at the Sofitel Broadbeach for four nights, the hotel is in the centre of Broadbeach so is very handy to everything, it has a new bar on the ground floor and a house bar and restaurant near the pool on level three, we had our breakfast on level three and used the pool area a number of times, we had a room facing out to the sea which was nice and the room had a nice deck area to sit out on at night time, the rooms are comfortable but probably due for a refurb, the bed is very good and comfortable

Room tip: room facing the ocean
Date of stay: December 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank petesouthisland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 December 2019

The hotel is very well located in Broadbeach with just a quick walk to the beach, shopping area and eateries.
This hotel has wonderful accommodating staff who know the meaning of professionalism. The hotel is upmarket and offers a good selection of eating options, bars and gaming area.
The room had comfortable beds, a good sized bathroom and a great ocean view.
Overall a lovely stay!

Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank melanies67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2019

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2019

Spent 3 nights at Sofitel Broadbeach and it was one of the best experiences I've every had while travelling. The hotel staff were the key factor that made the stay so enjoyable, from the check-in folks, to bar and restaurant staff and the young lady at the lift area welcoming you with a genuine smile and readiness to assist. Room was fantastic, location though is one of the main sell points for the hotel - 5 minute walk to Star Casino, 10 minutes walk to Pacific Fair (or take the shuttle) a multitude of fantastic restaurants all within a 5 minute walk. The hotel is joined to the Oasis Centre which has a Woolworths, bottle shop, chemist and a number of specilaty shops. Will stay at the Sofitel again

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank SydneyBruno
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2019

Service was excellent, but unfortunately the beds (twin beds) were really uncomfortable. Apart from the beds everything was fine. I came with my daughter so we had twin beds. Maybe their king beds are a different story. But time for you to lift your game on this, Sofitel.

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank paintingmyway
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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