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AU$1,077
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AU$2,391
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AU$978
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Vicky
Brisbane, Australia
Parts are definitely NOT 6*
3.0 of 5 bubblesReviewed 19 Mar 2021via mobile
Arrival was a tad complicated but sorted immediately.. a mix up with the room..
The room was definitely 6* amazing!! Spacious and luxurious it’s basically a mini suite!
We went up to the roof top pool to chill and have a cocktail with some yummy poolside food... unfortunately this is where it goes downhill...... the pool was a complete disgrace.. used pool towels everywhere cardboard food containers and plastic cups left behind.. Yes that’s correct the food at this 6* hotel is served In Cardboard 😳.. what’s even more ridiculously no one is around to take your order or tidy up but you have to walk over to a telephone and call in room dining to order literally the crappiest pool side menu and ever.. basically toasted sandwiches chicken wings hot chips and alike.. so we ordered toasted sandwiches.. let’s just say.. I’ll leave that to your imagination 😏.
There is a lovely restaurant on this level called 19 which could easily service the pool but alas the star feel in room dining is more appropriate than having staff walking around taking orders and looking after each guest. So we cut our stay at this pool short and headed over to the grand hotel where they took us over via Vito van.. thinking this was a better option ...hmm well we felt like we were in a caravan park pool area not a 5* hotel again mess everywhere pool towels strewn food containers and drink cup left all over the place .. again minimal service..maximum mess!! To be honest there’s no excuse.. we have stayed at a few 5* places of late and everything was amazing particularly at The Calile and The W in Brisbane.. I’d definitely think twice, as while the room was amazing the rest let it down too much!
On another note 19 at the star restaurant was incredible.. 11/10 just amazing!! Definitely doing a review on them next
Date of stay: March 2021
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8 - 12 of 12 reviews
Reviewed 25 October 2020

Second time staying here. Really luxurious rooms, great service and fantastic location. Would highly recommend staying for a special occasion, perfect for a romantic getaway. Can’t wait for our next visit.

Date of stay: October 2020
Thank James Amanda R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 September 2020 via mobile

I took my family to stay at the darling for two nights 12-13 Sept. (We had three rooms). The rooms were beautiful,the staff were attentive and very helpful. A big shout out to Shanelle on the front desk , as well as being super efficient she made us feel very welcome . Overall we had an excellent experience.

Date of stay: September 2020
Trip type: Travelled with family
1  Thank anthony b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2019 via mobile

What a beautiful hotel. We went for drinks in the bar on the 19th floor. The cocktails were gorgeous, the views amazing, it’s just a shame that it was too cold to sit outside. It was even happy hour when we went which was a nice surprise. We would like to stay at the hotel as it looks amazing, we will be back

Date of stay: October 2019
Trip type: Travelled as a couple
1  Thank TracyCollard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 September 2019 via mobile

We first stayed here in May 2018 shortly after
Opening and were very disappointed, especially given the $1200/night room price. Lots of teething problems , only open 1 month but for a! Expensive 5 Star “Darling” should be different. All seems to be under control now.
Now the full rack rate i feel is still exorbitant but we came across an almost 1/2 price special $770/night. Still off the charts but this time things were different. Staff had great knowledge of resort and promptly catered to our needs even providing a Darling Teddy Bear to our 2 yr old on check in.
Room again was fabulous, facilities great- rooftop pool is amazing and almost always have it to ourselves. Dining options excellent.
Lots of attractions and shoppers nearby and the hotel will drive you to where you need to go.
Gym is state of the art as well and of course you have direct casino access.
Had a great time and felt the price was fair.
We’ll return again..... when on sale

Date of stay: July 2019
Thank Ben t
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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