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AU$304
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melindakjenkins
Brisbane, Australia

Amazing experience!

5.0 of 5 bubblesReviewed 10 Apr 2021
From the moment we walked in we were looked after. Reception were lovely and so helpful. Our room was immaculate and beautifully tasteful. The hotel was walking distance to the shops, beach, restaurants which made it so much easier to enjoy. The facilities were super clean and really nice. We will definitely be staying again and can’t wait for the spa to open!
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Minor Hotels
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AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this review
Responded 7 June 2021
Hello,

Thank you for taking the time to share your recent experience through Trip Advisor.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Best regards,
Amber Baldwin
Duty Manager
AVANI Broadbeach
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 31 March 2021

Enjoyed the spur of the moment trip. It was just the right size room for 2 people for overnight or weekend get away. walking distance to Pacific Fair, Casino, Restaurants and bars, and the tram. If the Casino gets too crowded you always have the VIP bar through the reception doors.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank nataliegode
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,

Thank you for taking the time to share your recent experience through Trip Advisor.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Best regards,
Amber Baldwin
Duty Manager
AVANI Broadbeach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2021

Large clean rooms. Like a home away from home. Good service and great location in broadbeach. This was our second stay at the Avani and it didn't disappoint this time either. Well done avani crew!!!!!

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank mattysano
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,

Thank you for taking the time to share your recent experience through Trip Advisor.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Best regards,
Amber Baldwin
Duty Manager
AVANI Broadbeach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2021

Good location, clean on arrival, has all the hallmarks of being a great place to stay but at a cost of $500 for 2 day stay, was very disappointed and annoyed having to ask for clean towels and toilet paper several times and being told "our rate" doesn't include servicing. Replenishing toilet paper, soap, and giving fresh towels is not servicing, it is simply what good hotels do each day and "our rate" of $250 a day should definitely include a clean towel!

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
2  Thank fattyvicrueb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,

Thank you for taking the time to provide your feedback via Trip Advisor.

Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.

Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.

We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.

Thank you again for choosing to stay with us and for your time in sharing your feedback.

Best regards,

Amber Baldwin
Duty Manager
AVANI Broadbeach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2021

AMAZING. I couldn't fault our stay. Very impressed with the building, apartment, location, cleanliness, staff and overall stay. We will definitely be staying at Avani again in the future. I only wished we'd booked for longer.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank tuckerbung
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,

Thank you for taking the time to share your recent experience through Trip Advisor.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Best regards,
Amber Baldwin
Duty Manager
AVANI Broadbeach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2021

Staff are so lovely and friendly, the room was serviced so well and the decor was very nice. walking distance to casino and a very nice and we had a fantastic sea view of broadbeach. Yum Cha on the corner. 10/10

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank 774donna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,

Thank you for taking the time to share your recent experience through Trip Advisor.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Best regards,
Amber Baldwin
Duty Manager
AVANI Broadbeach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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