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Traveller rating
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All reviews great location pacific fair star casino ocean suite gold coast business trip pac fair bed was comfortable walking distance tram stop across the road secure parking great place to stay easy walk public transport great apartment short walk to the beach
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Reviewed 22 March 2021

Good location, clean on arrival, has all the hallmarks of being a great place to stay but at a cost of $500 for 2 day stay, was very disappointed and annoyed having to ask for clean towels and toilet paper several times and being told "our rate" doesn't include servicing. Replenishing toilet paper, soap, and giving fresh towels is not servicing, it is simply what good hotels do each day and "our rate" of $250 a day should definitely include a clean towel!

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
2  Thank fattyvicrueb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,

Thank you for taking the time to provide your feedback via Trip Advisor.

Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.

Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.

We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.

Thank you again for choosing to stay with us and for your time in sharing your feedback.

Best regards,

Amber Baldwin
Duty Manager
AVANI Broadbeach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2021

AMAZING. I couldn't fault our stay. Very impressed with the building, apartment, location, cleanliness, staff and overall stay. We will definitely be staying at Avani again in the future. I only wished we'd booked for longer.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank tuckerbung
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,

Thank you for taking the time to share your recent experience through Trip Advisor.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Best regards,
Amber Baldwin
Duty Manager
AVANI Broadbeach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2021

Staff are so lovely and friendly, the room was serviced so well and the decor was very nice. walking distance to casino and a very nice and we had a fantastic sea view of broadbeach. Yum Cha on the corner. 10/10

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank 774donna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,

Thank you for taking the time to share your recent experience through Trip Advisor.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Best regards,
Amber Baldwin
Duty Manager
AVANI Broadbeach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2021

Stayed 2 nights for a short "Away Stay" and were not disappointed. We have stayed at several hotels around Broadbeach and this one is clearly well above the rest. Clean, friendly, magnificent ocean views and well appointed apartment. Check in was quick with hotel details explained in full. It's handy to the restaurant strip in Broadbeach and has 2 well regarded restaurants on site with a Yum Cha next door. We can highly recommend this as a place to stay and will certainly be back

Room tip: Ocean View for sure
Date of stay: March 2021
    • Location
    • Cleanliness
    • Service
2  Thank Themacsofoz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,

Thank you for taking the time to share your recent experience through Trip Advisor.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Best regards,
Amber Baldwin
Duty Manager
AVANI Broadbeach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2021

I found the hotel very comfortable would have liked to be able to use the second bedroom but due to my package was only allowed to use the one room. As I was traveling with a friend it would have been nice.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank karenbecroft
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,

Thank you for taking the time to share your recent experience through Trip Advisor.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Best regards,
Amber Baldwin
Duty Manager
AVANI Broadbeach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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