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AU$273
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Themacsofoz
Gold Coast, Australia
Faultless
5.0 of 5 bubblesReviewed 11 Mar 2021
Stayed 2 nights for a short "Away Stay" and were not disappointed. We have stayed at several hotels around Broadbeach and this one is clearly well above the rest. Clean, friendly, magnificent ocean views and well appointed apartment. Check in was quick with hotel details explained in full. It's handy to the restaurant strip in Broadbeach and has 2 well regarded restaurants on site with a Yum Cha next door. We can highly recommend this as a place to stay and will certainly be back
Date of stay: March 2021
Room Tip: Ocean View for sure
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviewed 5 March 2021

I found the hotel very comfortable would have liked to be able to use the second bedroom but due to my package was only allowed to use the one room. As I was traveling with a friend it would have been nice.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank karenbecroft
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,

Thank you for taking the time to share your recent experience through Trip Advisor.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Best regards,
Amber Baldwin
Duty Manager
AVANI Broadbeach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2021

Have stayed at Avani before and will again. Great location to attend shows at Star Casino and the dining precinct and shopping excellent and in walking distance. Also close to the light rail network.
This stay was in unit 2703 definitely will request again or similar excellent layout and yes ocean views.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank cameronh808
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,

Thank you for taking the time to share your recent experience through Trip Advisor.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Best regards,
Amber Baldwin
Duty Manager
AVANI Broadbeach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2021

The review rating generated by Trip Adviser of average is appropriate, the main negative on the rating was the smell on our level, which was in the foyer of the floor and in the air con system if turned on, and value for money it was below average

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank Experience260970
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVANI Broadbeach, Guest Services / Front Office at Avani Broadbeach Gold Coast Residences, responded to this reviewResponded 7 June 2021

Hello,
Thank you for taking the time to provide feedback via Trip Advisor.

Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.

Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.

We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.

Thank you again for choosing to stay with us and for your time in sharing your feedback.

Best regards,Thank you for taking the time to complete our Guest Satisfaction Survey.

Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.

Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.

We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.

Thank you again for choosing to stay with us and for your time in sharing your feedback.

Best regards,
Amber Baldwin
Duty Manager
AVANI Broadbeach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2021

The location is perfect for me, the staff are extremely helpful and I always get a great night sleep.
We will continue coming back as being walking distance from all the great shops and the beach is a major plus for us. The room sizes are fantastic as well!

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank Nomad65348153448
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2021

Have stayed at this property on a number of occasions over the years and still love the fact that you’re treating the same way every time. On a number of occasions I have walked in on the day and the staff still find a way to accommodate. Most importantly they usually give you an upgrade with no fuss. View over the ocean below are exceptional. To all the staff at AVANI thank you for everything

Date of stay: February 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank sqrbuilding
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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