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Reviewed 17 November 2016 via mobile

We have stayed here twice before this visit and were really disappointed with this stay. When we arrived at the room the smell was terrible in the lounge & bathroom(the bedroom wasn't too bad). After 30 mins of being in the room with the windows & door open my husband complained & the male owner came back with him & told him it was just the air freshener & would remove it. We both told him it was a different smell than the air freshener & he wasn't having a word of it & became quite angry with us. He left in a huff.
After about 20 mins his wife came over with a spray & although she didn't apologize we got the feeling she was embarrassed by his behaviour. I know that they have been trying to sell this for awhile, so I got the feeling they were over it!
The bed was very uncomfortable & the shower was dirty.
I would've rated this a one star had the lady not been over & tried to rectify the situation. I hope for their sake & future guests they sell soon!!

Stayed: November 2016, travelled with family
1  Thank hidez_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2016 via mobile

Disappointed with the basics you'd expect from anywhere, like cleanliness. Go to hop into bed, several hairs throughout the bed. After getting over that, laying on the bottom bunk and look up and see hair in the springs above me. Gross. To make it worse, in the bathroom, open the cupboard and there is a used womens sanitary pad. Being myself and my mother as the only females staying, we knew it wasn't us and was left there from before. Great place with a lot of potential as it can sleep 10+ people but extremely let down with the basic cleanliness in this case.

Stayed: September 2016, travelled with family
1  Thank ShaniStewart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2016

Have stayed here on three differant times and each one was great.First time going here we got lost {wife driving} rung the camp to say would be late and the owner was very helpfull.Even though we have things to do in ChCh we like to stay here as great for the kids {3 and 11} wjth the pool and playground. Only ever had one problem with someone speeding in camp and spoke to the female owner and this was sorted in a very short time.We have stayed in unit 2 and unit 3 both were very clean and well sorted for us to have a easy stay. HIGHLY RECOMEND A+++

  • Stayed: May 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Tom-Corbishley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2015

We were only looking for a budget stop over, which this was fine for, but wouldn't strongly recommend to others.

Customer service - poor
On arrival the owner accused us of coming to the wrong park as she didn't have any booking. After a heated exchange we worked out that she had us in under our surname, but hadn't even bothered looking when we arrived.
She also rambled a lot.

Room - fine
Stayed in a cabin, quite tidy and clean.
Offers extras like a tv and mini fridge, but don't see these as high priority compared to free wifi (which was an extra charge), especially since there was a fridge in the communal kitchen.
Extra for bedding.

Good kitchen and bathroom facilities.

Stay if you must.

  • Stayed: February 2015, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
3  Thank Rosie_astro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2015

Stayed in January 2015 with a sports group. The lodge was perfect for a sports team with 2 showers, 2 toilets, lots of beds etc. Great grounds for the kids to play.
We stayed in a unit which was clean & tidy.
Owners were friendly and nothing was a bother.

  • Stayed: January 2015, travelled with family
    • Location
    • Rooms
    • Service
1  Thank hidez_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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