Looked an attractive lunch stop skiing with a local friend. Good service. Waiter asked, as usual, after the meal if it was OK. Said that two dishes were good, but that our friend's was over-cooked and tough. He apologised and said he'd let the chef know. Minutes later the bear of a patron appeared and did his best to humiliate our friend in front of the other clients: "the first complaint this whole winter". No idea of customer service, no manners, and a disservice to a great village.
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