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“Grumpy staff”
Review of Winchelsea Farm Kitchen - CLOSED

Winchelsea Farm Kitchen
Cuisines: Delicatessen
More restaurant details
Restaurant details
Dining options: Breakfast
Description: We are a general village store, selling a variety of every day items, plus some more unusual items. We sell everything from fresh bread, milk and vegetables, to local beers and wines, to soap and pet food. We also offer a takeaway hot drink service, with seating available in our sunny courtyard garden, or inside during the colder months.
Reviewed 25 June 2016

Very lovely shop , but unfortunately because of the staff ( young man) I don't like to go there. He is alway grampy... I really don't know why they still hold him there. I spoke with other people and it's not only my opinion.

    • Service
    • Food
Thank elza2034
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WFK1112, Manager at Winchelsea Farm Kitchen, responded to this reviewResponded 27 June 2016

We would like to apologise for the poor service treatment that you have received upon your visits to our shop. We strive to ensure that the quality of our service meets the needs of our varied customer base. We believe we know the member of staff mentioned in your review, and will be offering extensive training opportunities. We sincerely hope that your past experiences have not been sufficient to deter your from returning.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (61)
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6 - 10 of 61 reviews

Reviewed 1 May 2016

What you would expect in Winchelsea, a well presented General Store / Deli / Coffee Shop with an eclectic range of goods with some great cheeses. Nice courtyard for enjoying a snack.

Thank nickpanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2016

We arrived in Winchelsea,having walked from the beach, via footpaths through fields along lanes, and up steps to the village. We had seen this cafe marked on the map. However, it seems it has not been a 'cafe' for over a year, but they do take away hot drinks and you can use their cafe area or outside chairs/tables to drink and eat anything you buy from their shop. It does sell all kinds of food and drink, as well as newspapers, household items etc., so we got a good coffee and tea after all, and a nice rest sitting in their outside area.

Thank landmbrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2016 via mobile

Myself and my partner were visiting Winchelsea for the weekend and found this lovely little place situated not even 100 yards from where we were staying. Although the coffee shop was closed, we still sat in the lovely seating area and had a cup of tea and a sausage roll, which were lovely and fresh and very tasty! The service was friendly and warm and was a great way to start our day. This shop has lots of character, just a shame it's so hidden away! Will definitely visit again if returning to Winchelsea.

Thank Tara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2015

Just about the only place in Winchelsea to get a hot drink during the day. It's the village shop, but also does drinks and cakes - we had an excellent Eccles Cake. You can take away or consume in seats at the back.

    • Value
    • Service
    • Food
1  Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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