As a regular customer to Cafe Rouge over the years recently I have visited the Hitchin restaurant over the last few months about 4 times.
I have found the service from the same waiter extremely poor. No polite greeting of 'good morning' , just ''what would you like?''. This is basic courtesy and good manners. On the last occasion last week I was made to wait 12 minutes before the same waiter got to my table. He made no effort to communicate and just stood waiting for me to speak to him.
Unacceptable Cafe Rouge Hitchin ....
I love the ambience and the vibe of Cafe Rouge as a chain, it can't be beaten.