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“Great Views.......”
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Very good
15 reviews
Views from Portballintrae Harbour
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Portballintrae, Bushmills, County Antrim, Northern Ireland

Reviews from our community

Very good - based on 15 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
dee4626
N Ireland
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Disappointed”
Reviewed 29 July 2014 for a stay in July 2014
6
people found this review helpful

On the surface this is a lovely apartment but unfortunately under the surface it needs a good deep clean and some attention.

Firstly the good points - a very spacious apartment with stunning views. It's I a great location with only a short walk to the beach. It also very quiet, we were there mid July and for most of the week we were the only ones in the block. The car park is also a bonus as it's convenient to be able to park right outside.

Now for the not so good bits. When we arrived we had to do a bit of cleaning so I drove to bushmills to get some antibacterial wipes. The previous people had spilt some gooey stuff in the cutlery drawer, it looked like gravy, disgusting. The same stuff was on the windowsill and on the bottom of the basin.

During our stay we wanted to wash some clothes but when we opened the powder dispenser drawer it was black with dirt! My husband had the unpleasant job of cleaning it out. The jacuzzi bath is a nice idea however the jets were so filthy we gave it a miss, we didn't feel like starting to clean that as well.

On the balcony was a flower pot half full of cigarette butts, extremely off putting and I was especially concerned that my small son would touch them. I can't believe that they hadn't been cleaned out!

There were lamps in the bedrooms but two of them didn't work. There were no curtains in one of the bedrooms, just blinds, so it got bright very early. In the other bedroom there were curtains as well as blinds but the curtains were dusty and a lot of the hooks were broken and so the curtains were hanging off.

All in all I was disappointed at the low standard and it is for that reason that I would not return. I feel that although the basic on the surface cleaning was good, time would need to be allocated on a regular basis to provide deep cleaning, for example, the grime in the washing machine would have built up over a long period of time, it's very off putting and made us feel like we were wondering what else was dirty. I would say however that this has huge potential because of its good points, it just needs some time and attention. I'm just disappointed that I paid so much for a week's stay in a sub standard holiday apartment.

Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Aug 2014
We employ a profession cleaning company to manage our change overs, if you ever have any issues regarding cleaning please contact our office and we will arrange for a cleaner to call out and sort any issues. This property would be one of our most popular properties so I am disappointed that it didn't live up to your standard.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suffolk S
Wolverhampton, United Kingdom
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great Views.......”
Reviewed 7 July 2014 for a stay in June 2014
2
people found this review helpful

Stayed with my parents in June and we had a lovely time in the area and the accommodation was good too. The view across the bay from the apartment is fantastic, on a lovely day this is relaxing enough. The rooms are all spacious and well decorated with good facilities for cooking and staying in should you want to. The only reason this doesn't score a 5 is that it was just a little lacking in information from the company about the house and nearby facilities and a couple of things were broken, light bulbs etc - minor stuff, but stopped it from getting rave review.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: View from the living room
Liked least: having to buy light bulbs and toilet roll on arrival
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Aug 2014
Thanks you so much for your review, we look forward to welcoming you back soon, Regards CCR team.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bobw413
Ballyclare, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Best place in Northern Ireland”
Reviewed 28 November 2013 for a stay in November 2013
1
person found this review helpful

My wife and I stayed in Ballintrae House for a few days in Nov 2013. We loved the place as soon as we entered it. There was so much room, so clean and everything you needed.The view is so great, I don't think any picture or photo could express it. We loved every minute of our stay and did not want to go home. The best place we have stayed in throughout Europe.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The place and the view
Liked least: Nothing 100% great
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Dec 2013
Thank you so much for the positive feedback, since your stay we have replaced the carpet in the front room, re covered the sofa and give it a fresh lick of paint, so next time you come it will be looking even better. We look forward to seeing you again soon. Keith at Causeway Coast Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christina...
Downpatrick, United Kingdom
2 reviews
“Amazing - Would highly recommend”
Reviewed 1 November 2013 for a stay in September 2013

My partner and I stayed at Ballintrae House for the weekend and could not have asked for anything more. An exceptionally clean, modern and spacious apartment with amazing sea views from the Balcony. The apartment was fully equipped with all the essentials needed for a great self-catering break. The apartment is situated in a great location with the Portrush, Portstewart, Bush Mills and Coleraine all a short drive away. The staff at Causeway Coast Rentals were great. I would highly recommend their services and a weekend away to the Causeway Coast. I will definitely be retuning.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Absolutely Everything
Travelling group: Spouse/Partner
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Dec 2013
Thank you so much for your positive feedback, we look forward to seeing you again soon. Keith at Causeway Coast Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carolyn R
Belfast, Northern Ireland, United Kingdom
1 review
“relaxing and amazing views”
Reviewed 19 February 2013 for a stay in February 2013

free parking, the apartment is brilliant, have the options to cook or go out for dinner with menus set in the apartment for local businesses who have different food options, its two minute walk from the beach, the views are amazing, myself and the family go up every couple of months to get away for the weekend and relax or celebrate birthdays and they enjoy to get away, the apartment is very clean and tidy, fresh towels on arrival, full use of the equipment within the apartment including free WI-FI, TV, DVD player, kitchen, Jacuzzi bath, shower, etc. it is a very quiet place to stay, this weekend was our fourth time staying in the apartment and would definitely go back again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the views
Liked least: nothing i did not like about the place
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
28 Feb 2013
Thanks for your review, we hope to welcome you back soon. Causeway Coast Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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