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Reviews (1,003)
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All reviewsprivate islandspa menuplunge poolbeach villayoga and pilateswelcome centerthe room service menukeith richardsmain islanda garden view roomboat ridespa treatmentsour honeymoonfour seasonsmain buildingwhisked awaydeep tissue massage
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Reviewed 5 August 2012

We spent a week in Parrot Cay for our honeymoon in July, and were blown away from the minute we arrived. The decor was the epitome of simple elegance. The atmosphere was one of complete relaxation and seclusion. The food at both restaurants was consistently fresh, well-prepared, and delicious. The majority of the staff were delightful, with only a few minor exceptions. The resort grounds were bright and beautifully manicured, and the infinity pool was gorgeous. The beach was one of the most beautiful we're seen in the Caribbean, as well as being peaceful and secluded. We never had any trouble finding a private spot either at the beach or by the pool. We went snorkeling one morning and it ended up being a private trip out to the barrier reef, where we spotted a nurse shark, many colorful fish and corals, and a pod of dolphins! We also took advantage of bike rentals, kayaking, tennis, and of course the excellent spa. We recommend purchasing a meal plan because food prices are quite high, and it definitely gives you peace of mind. All in all, this was an absolutely perfect vacation, and we highly recommend this resort to anyone. We will definitely be back!!!

Room Tip: We loved our ocean view room -- definitely worth the higher price for the amazing ocean views from a very spacious balcony (which featured a day bed as well as a table for in-room dining).
  • Stayed: July 2012, travelled as a couple
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1  Thank espresso314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThibautCOMO, Director of Sales at COMO Parrot Cay, Turks and Caicos, responded to this reviewResponded 3 September 2017

Good morning,

Thank you for your review and stay at COMO Parrot Cay.

We look forward to welcoming you back soon
Best regards
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2012

The Parrot Cay resort offered my two daughters (11 and 13) exactly what I have been looking for an escape from New York. I was dubious about what the weather would be in July and was pleasantly surprised to find it much less hot then NY. Daily rain showers of a few minutes hardly dampened the experience. It was a joy to find a resort that has elements of the Asian sensibility of hotel service so close to home. In that I mean a combination of gracious, well trained (although a few are on a slower route) staff at a beautiful location with a well appointed room. It is also important to note that the staff are a unique combination of locals and people that have been transferred from the owners other hotels primarily found in Asia. The locals bring a confidence and familiarity that I have often found trounced in many other hotels purporting to be of a similar ilk in Bermuda and the Caribbean. As they interact so much with the guests it remains a strong reason why the management has seem to gotten this hotel so right.

I booked at the last moment (Sat.) because one of my daughters had "broken" her foot and we felt it was time to head for relaxation (Mon.) I was dubious about what the weather would be in July and was pleasantly surprised to find it much less hot then NY. Daily rain showers of a few minutes hardly dampened the experience. The flights from NY were another reason to pop down to Parrot Cay. They were inexpensive, 3 hours, and the times were perfect. By the afternoon we were happily ensconced in an elegant one bedroom villa on the beach with 4 showers (two outside) a small pool, and a view that was stunning. I felt the resort had taken our humble reservation, understood their occupancy had responded by accommodating us in a lovely villa. While I have no expectations such a thing could happen again I am aware that this is a resort team thinking about the well being of the guest.

The food was excellent with a few minor bumps along the way. We preferred the Asian inspired restaurant near the pool for both lunch and dinner. Breakfast was at the main restaurant and was lavish and well done.

As I was there with two children I want to mention that we found it a perfect respite despite their ages and despite the lack of social life served up. They did find another young girl and that was great. However even if it had only been us we all agreed that the pace was still great. We all read a great deal, we went scuba-diving, we went back to Provo for a Kayak tour, and we watched a movie in our room. The girls loved the service by golf cart that originally we needed because of my daughters foot. Eventually the potential break in her growth plate seemed to reveal itself to be a less serious sprain. She ditched her black boot cast and crutches and took it easy.

The spa was exceptional and I would take advantage of it earlier in my vacation next time. One treatment seemed awkward ( the salt scrub and massage) as it did not seem to flow well. But two other treatments were possibly the best I have had anywhere. I had hoped to treat the girls to a service but in Parrot Cay's awareness of the Spa being an oasis of calm they have created a policy of 16 and older for the facility. Well appreciated but perhaps a thought to doing something in the room for the younger set may be suggested. The resort did offer a chance for a lovely woman to braid each of their hair and while this is not listed it was worth asking for.
The bottom line was that we enjoyed it, and it offered us what we needed in our holiday. We will go back.

Room Tip: Dream of the one bedroom villa on the beach
  • Stayed: July 2012, travelled with family
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Thank 3galsontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThibautCOMO, Director of Sales at COMO Parrot Cay, Turks and Caicos, responded to this reviewResponded 3 September 2017

Good morning,

Thank you for your review and stay at COMO Parrot Cay.

We look forward to welcoming you back soon
Best regards
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2012

Spent 5 nights at Parrot Cay with hubby and baby staying in a garden view room based on the higher level so you could still see the ocean. Transfers were well organised by the hotel. Room was air conditioned, spacious and equipped despite the decor being a little simple/basic compared to what I normally experience with 5 star hotels. Staff all appeared very cheerful and happy to accommodate any requests we had e.g. mosquito net over crib and highchair in room. Included in our package were all meals and 3 spa treatments for both me and my husband at the COMO Shambala Spa which was AMAZING... as was the superbly picturesque beach (the colour of the water simply takes your breathe away). Lots of families staying at Parrot Cay as well as couples but never felt like this was an issue e.g. plenty of beds by the pool/beach area and not hectic. Food was good and was happy with the dining choices, some dishes repeated but it really wasn't a bother. Overall had a nice time, loses a star due to rooms being a bit outdated.

  • Stayed: April 2012, travelled with family
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Thank SuelindaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThibautCOMO, Director of Sales at COMO Parrot Cay, Turks and Caicos, responded to this reviewResponded 3 September 2017

Good morning,

Thank you for your review and stay at COMO Parrot Cay.

We look forward to welcoming you back soon
Best regards
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2012

Parrot Cay is a classic Carribean getaway with a plantation-style main building and manicured grounds. If you stay in a Como suite, as we did, you'll be a short walk from the wide white beach and just steps from the two restaurants. Our suite was very spacious and comfortable with an enormous balcony overlooking pretty but sterile grounds between us and the gym building. The food here is very good; too bad the service isn't better, especially at The Terrace, where it was glacial. Good thing the atmosphere was so pleasant or we would have left. Same thing with the cocktails at the two bars (but only open if the restaurants are serving that night) -- grass grows faster than drinks are prepared here. Luckily the beach service is fairly prompt and smiling.

The ocean is very shallow here so no waves to knock you over. Afternoon tea snacks offered in the main building are excellent. Too bad there's only tea to accompany them. On the whole, this is a nice place, but nothing really striking except the view over the infinity pool.

  • Stayed: July 2012, travelled as a couple
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1  Thank BrynMawrBK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThibautCOMO, Director of Sales at COMO Parrot Cay, Turks and Caicos, responded to this reviewResponded 3 September 2017

Good morning,

Thank you for your review and stay at COMO Parrot Cay.

We look forward to welcoming you back soon
Best regards
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2012

We stayed at Parrot Cay for almost a week. It is a beautiful location, with good snorkeling opportunities and airy villas. However, the service in particular fell short. Our butler, Ellen, managed to repeatedly drop trays of food, and the room service spoke minimal English and got precious little right. The rest of the staff seemed equally incompetent. They all are brought in from Asia, which creates an unnecessary language barrier as the language of Turks and Caicos is English. Next time we will stay at nearby Amanyara.

Room Tip: Get a villa on the beach... It is worth the cost!
  • Stayed: January 2012, travelled with family
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3  Thank BDWny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThibautCOMO, Director of Sales at COMO Parrot Cay, Turks and Caicos, responded to this reviewResponded 8 September 2017

Good evening

Thank you for your stay at COMO Parrot Cay and your review.

We look forward to welcoming you back soon
Best regards
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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