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“Convenient!”

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Hilton Rome Airport Hotel
Ranked #11 of 23 Hotels in Fiumicino
GreenLeadersGold level
Santa Monica, California
Level 4 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Convenient!”
Reviewed 16 September 2012

We stayed one night before heading back to the US following a week in Tuscany area. We arrived around noon and they allowed us to check-in early. Once settled, we took the FREE luxury bus into Rome. It leaves every two hours from the hotel and returns every two hours. The last shuttle out of Rome is 11pm.

For guests returning to the US, there is also a free shuttle to Terminal 5 @FCO.

The hotel itself needs a little upgrade, but the beds are comfortable and newer. The blow dryer in our room shorted out, and our call to maintenance went unanswered.

If you're in Rome for a short stay, the convenience and free bus services make it worth putting up with a few issues.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank favrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review, 24 September 2012
Dear Guest,

Thank you for taking the time to post your review on TripAdivsor. I am sorry about the issue you reported with the hairdryer and for any inconvenience this might have caused. Rest assured that I will personally follow up with the Maintenance team to find out why your request remained unattended.

Overall, I am glad that the stay has met your expectations and that you very pleased with the early check in and courtesy shuttle to the City center.
We look forward to welcoming you back very soon.
Kind regards.

Andrea Carnevale
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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English first
La Jolla, CA
Level 5 Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 15 September 2012

We just stayed at this hotel 1 night before our plane left to London. The walkway to the airport was amazingly convenient. The had trolleys for the luggage. The breakfast buffet had 3 large islands, with the most varied foods I have ever seen. There were 5 different types of Yogurt. The shuttle to central Rome saved 40 Euros or more in cab fare, each way. The rooms were clean We would stay here again.Wi-Fi was 5 Euros for an hour, less than some other hotels where we stayed on this trip. I see some of the other comments, but we had a good experience.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lizzydoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review, 24 September 2012
Dear Guest,

Thank you so much for being our Guest and for posting your great review on TripAdvisor. I am extremely happy to read that you enjoyed your stay, the convenience of our location and the services provided, our Hilton breakfast and courtesy shuttle to the City Center in particular.
It is always a pleasure to receive such a positive feedback from our guests!
Looking forward to welcoming you to the Hilton Rome Airport very soon.
Kind regards.

Andrea Carnevale
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth
Level 6 Contributor
134 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 14 September 2012

Summary:
This hotel is relatively expensive compared to other hotels in the airport’s vicinity, some of which are more up-to-date and offer better amenities. However, this hotel is a short walk from the terminal and has a good sized pool that is accessible till later in the evening.

Getting to Hotel from Airport:
Covered walkway from top level of terminal was about 10 mins walk.

Location:
Very close to airport terminal.

Check-In:
Very friendly check-in.
Check-in process took about 5 mins.
But when I got to the room and went inside I was surprised to see they had given me a room that had not been made up since last guest left. Took reception about 15 minutes to send up someone with keys to an alternate room which didn’t have king size bed but it was non-smoking and it was made clear that was the only option.

Elevators:
Fairly quick.

Room:
4031.
Non-smoking.
Spacious.

Safe:
Yes. But very small and not large enough for a laptop.

Desk:
Good working height.
Table lamp.
Wall sockets at desk level for Italian power plugs.

Desk Chair:
Large comfortable desk chair with height adjustment that was very good for working.

Iron:
Yes.

Trouser Press:
No.

Robes:
No.

Slippers:
No.

Umbrella:
No.

Tea and Coffee in room:
Yes.

Drinking Water:
No.

Fridge:
No.

Turn Down Service:
Available on request.

Room Service:
Food delivered was accurate to order within 30 mins of ordering.
Food quality and taste was good.

Room Lighting:
Desk lamp.
Bedside lamps.
Good lighting.

Closet, Drawer and Cabinet Space:
Small closet with hanging area and some shelf space.

Phones:
Phone on desk. Programmed buttons did not work. Apparently nobody checks to see that they actually work.
Phone bedside.
Phone in bathroom.

Couch:
Side chair with ottoman.

TV:
Large sized LCD on TV cabinet.
English channels CNN and CNBC and BBC.

Windows:
Window along half of one wall.
Curtain effective at blocking sunlight.

View From Room:
Alitalia hangar.
Hilton pool area and mini soccer fields.

Bathroom:
Well sized.
Tub and shower.
Bidet.
No magnifying mirror.
Not very bright lighting.
Basic amenities.
Water pressure strong.
Very hot hot water.
Heated mirror.
Shaver plug with US style plugs but it didn’t work.
No heated floor.

Morning Newspaper at Door:
No.

Gym:
Did not use.

Pool:
Indoor pool area with Jacuzzi.
17m pool length.
Very good for swimming laps when not too many people in pool.
Stays open till 2230.
Water temperature was not too hot and good for swimming.

Steam Room:
Didn’t see one.

Sauna:
Didn’t see one.

Noise Level in Room:
Very quiet.

Balcony:
No.

Internet In Room:
Both wired and wireless.
Used wired for 27 Euros/24 hours.

Bed:
Two twin beds.
Bedside lamps.
Very comfortable and firm.
Very clean.

Room Cleanliness:
No smoke smell.
No carpet.
Floor mostly clean.

Air Conditioning:
Very effective.

Alarm Clock and Wakeup:
Wake up calls requested through phone system were always on time.

Laundry Service:
Did not use.

Microwave Oven:
No.

Breakfast:
Got express breakfast of pastry and coffee at bar.

Restaurant:
Did not use.

Parking:
Did not use.

Staff:
Very polite.

Check Out:
Took less than 5 minutes.

Getting to Airport to Hotel:
10 minutes by walkway to terminal.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ymff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review, 23 September 2012
Dear Guest,

Thank you for choosing the Hilton Rome Airport and for taking the time to post such a detailed review on your stay. Constructive guests’ feedback is always very much appreciated and will surely help us to improve our services in the future.
I am glad that the experience with us has been overall satisfactory and look forward to welcoming you again very soon.

Kind regards.

Andrea Carnevale
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Crest
Level 6 Contributor
251 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
Reviewed 12 September 2012

We often have to stay overnight when routing through Fuimicino Airport in Rome and we always opt to stay at the Hilton Airport Rome. Our visit in September was excellent as usual. To begin, it’s great to be able to walk to the hotel and not rely on any type of ground transfer. Then, the hotel offers an excellent Club Floor Lounge. A nice addition is that key access is now required to enter the Club (in the past when a room key wasn’t required, guests from other floors would use the lounge). The Club Floor lounge has a full bar and snacks in the evening. In the morning, a great breakfast buffet is available. It includes hot items (i.e., scrambled eggs, sausages, bacon) and cold items (i.e., marinated salmon, meats & cheeses, fresh fruits, cereal). Coffee and/or hot tea are both available as are a variety of soft drinks and even beer (if you’re so inclined). Staying at the Hilton Airport Hotel is always a treat and is also a good value!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ExcellentAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review, 23 September 2012
Dear Guest,

Thank you very much for being our Guest and for your very positive review. I am very happy you enjoyed your stay, the convenience of our location, and our Club Room on the Executive Floor.
It is always a pleasure to know that we have provided the high levels of standards and quality our guests expect from the Hilton.
We look forward to welcoming you once again very soon.
Best regards.

Andrea Carnevale
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vaughan, Canada
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 10 September 2012

I booked this hotel for one night prior to a culinary tour, attached to T3 via moving walkways, it was a convenient 7 minute walk indoors. We checked in right away ( I saw other reviews stating there was a long line up - I didn't experience that at all) got into our room and left on the next free shuttle to Rome. We stayed in room 1073 and it was a little busy in the halls but the room was great, clean linens, comfy bed and the breakfast buffet was superb - fruit, yogurt, waffles, eggs, bacon, sausage, roasted parmesan tomatoes, 3 types of croissants, cheeses, cold cuts and salad! Unfortunatley our culinary tour wasn't so great so we left that early and booked another night at this airport at the end, we ended up paying double but it was worth it. We stayed in 2011, that was much more quiet. Dinner was good in the restaurant - the lounge singer was fabulous! There is a Ciao Ristorante at T3 before security that I would recommend to eat and drink at - the beers there were 2.70 there and 9 Euros at the hotel. The free shuttle into Rome saved us 140 Euros and was very convenient to catch our flight the next day home to Toronto. Don't forget to tip the wait staff and the bus driver!

Room Tip: Book on the higher floors - the first floor is where all the airline staff stay. Book your room thro...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dee12345_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonRomeAirport, Direttore at Hilton Rome Airport Hotel, responded to this review, 23 September 2012
Dear Guest,

What a pleasure to read your review and learn that you were satisfied with your stay, the accommodation and all the services provided. In particular, I am really happy you enjoyed our Hilton breakfast and the comfort of our rooms.
We really hope we will have the pleasure of welcoming you back very soon.
Best regards.

Andrea Carnevale
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Rome Airport Hotel

Property: Hilton Rome Airport Hotel
Address: Via Arturo Ferrarin, 2, 00054, Fiumicino, Italy
Phone Number:
Region: Italy > Lazio > Province of Rome > Fiumicino
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Fiumicino
#8 Luxury Hotel in Fiumicino
Price range (per night): $206 - $325
Hotel Class:4 star — Hilton Rome Airport Hotel 4*
Number of rooms: 517
Official Description (provided by the hotel):
Hilton Rome Airport is directly connected to Leonardo da Vinci Fiumicino Airport via a covered overpass with a moving walkway, just 7 minutes walking ditance. Stylishly appointed and modern in design, this contemporary hotel offers upscale amenities, fine dining and warm hospitality, supported by friendly and professional Hilton Team Members. 35 minutes from downtown Rome by complimentary shuttle bus 8 times a day, free wi-fi Internet access in public areas, swimming pool with Jacuzzi and Fitness Centre featuring the latest generation of cardio and strength training equipment, will help you to feel your best during the stay. 517 stylish and soundproof guest rooms including 108 Executive Rooms and 15 Suites with access to the Executive Lounge (serving complimentary breakfast and refreshments all day). On site Le Colonne Restaurant serving Buffet breakfast, lunch and dinner and Caffe Tevere Bistro with a delicious selection of pizzas, pastas, burgers and creative salads. A Kids Menu is also available, offering chicken nuggets, mini burgers and ice cream. An In-Room Dining menu is located in each guest room and offers a variety of food and beverage items for you to enjoy. Hilton Rome Airport is located 8 miles from the Parco de Medici business district and 6.5 miles from Fiera di Roma Exhibition Centre. Parco Leonardo shopping mall is just one train stop from the Airport station. ... more   less 
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Also Known As:
Hilton International Fiumicino
Hilton Fiumicino
Rome Hilton
Hilton Rome Airport Hotel Fiumicino

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