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Reviews (2,838)
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Traveller rating
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531
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All reviews forest hills garden restaurant leisure facilities beautiful location afternoon tea steam room the main hotel evening meal self catering rafters restaurant both nights waiting staff bottle of wine relaxing stay amazing views loch view ben lomond
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17 - 22 of 2,839 reviews
Reviewed 5 weeks ago

The staff were so friendly and we loved the apartment we stayed in! We had a horrendous journey to Scotland, car trouble, but once we arrived, it was paradise and we didn’t want to leave!! Wonderful! Reza on reception was so helpful and sorted every question we had and EVERY staff member was so friendly…they would even stop and chat or say hello when they were clearly off work and on their own time. Honestly, the place is like a different world. No rudeness, it’s away from the rest of society’s nonsense, just what we needed. Aberfoyle is a short car journey away with shops and a coop for groceries. We have already booked again!!

Date of stay: August 2021
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Review collected in partnership with this hotel
Thank natashaichiles
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Excellent place to stay and relax or visit surrounding area.After being an owner here for 13 years still love the place and are finding more and more things to see and do. I would recommend a visit to Safari park and Ledyard Farm which is next door.David Marshal also recommended and 3 lochs trail

Date of stay: August 2021
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Review collected in partnership with this hotel
Thank roymanley56
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

This is a beautiful location in Scotland and should have been a great experience. The holiday was ruined by poorly maintained accommodation, lack of and rude staff, bistro and bar being shut and what drinks you could get being over priced.

Date of stay: August 2021
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Review collected in partnership with this hotel
Thank Tour15580630574
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 September 2021

We had a beautiful loch view room ( worth asking for) with balcony so as weather was excellent we could have a drink overlooking a beautiful scene. Staff were friendly and courteous. It was evident that staffing was a problem in that each day we saw different people in charge of the restaurant - some better than others. The evening meal was excellent even though it was a reduced menu. The breakfast however was not so good - it should be easy enough to cook bacon, egg etc but it was over cooked and dry on both days. Also no kippers or smoked haddock on the menu for breakfast - I would have expected at least one of them in a four star hotel. On the second day the buffet had not been replenished and if you had been looking for continental breakfast then you would have been disappointed. They had run out of orange juice also! All in all a lovely stay but they need to get a grip on the kitchen management for breakfast.

Room tip: Ask for a loch view
Date of stay: September 2021
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Thank JMG685
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 September 2021

This hotel is very nice and the views are amazing. The rooms are nice and clean and a great place to relax. We stayed in this hotel in June for a week and again last week for few days, and I wanted to write my review. The staff was amazing. Especially the manager in the restaurant at breakfast time ( Jason ) and all the young guys were really great. So I wanted to say thanks to all of them.

Date of stay: September 2021
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1  Thank Mony G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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