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“Cute country hotel, lovely staff and gorgeous food.”

Bannatyne Health Club & Spa - Charlton House
Attraction details
Reviewed 6 April 2018 via mobile

We found this hotel via a third party site when searching for quality spa deals for a much needed mini break and we were not dissapointed. The spa and rest package included overnight stay, spa treatment, full use of spa facilities, two course dinner n breakfast the following morning.

Travelling from London, we were met by the usual traffic which unfortinately delayed us quite a bit and ultimately ate into the timing booked for our first treatmeant. However when we called to informed the hotel the stafd at the spa was very efficient at sorting out a later time for us to ensure we didnt miss out which made us very happy.

The Swedish back massage and facial were both very nice and relaxing. The spa itself was also nice, especially the outdoor hotub. Thought overall it is quite small, which, I guess does suit the character of the country house.

We were lucky enough to stay in a contemporary double room which was gorgeous, especially the massive double rainfall shower, which is a showstopper feature.

The food was also lovely as was the wine. The service was great and everything was delicious.

Overall, we would definitely stay again as we truly had a lovely stay. My only criticism would to perhaps look into refurbishing the spa area overall as though it's cute and country-esque some parts do look a bit tired.

Thanks!

Thank Ayesha90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillaume L, General Manager at Bannatyne Health Club & Spa - Charlton House, responded to this reviewResponded 14 April 2018

Thank you so much for your kind comments and recent review. Don't forget to keep a eye on our website for special offer on Spa Breaks. I am really happy that you had such a lovely relaxing stay with great food and wine just how we aim it to be.

We look forward to welcoming you back very soon.

Kind regards

Guillaume

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Write a ReviewReviews (196)
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"steam room"
in 18 reviews
"hot tub"
in 11 reviews
"scalp massage"
in 6 reviews
"my partner"
in 13 reviews
"seating area"
in 5 reviews
"swedish massage"
in 4 reviews
"swimming pool"
in 4 reviews
"mini break"
in 4 reviews
"attention to detail"
in 6 reviews
"relaxing experience"
in 5 reviews
"robes and slippers"
in 3 reviews
"course dinner"
in 3 reviews
"birthday gift"
in 3 reviews
"small portions"
in 3 reviews
"fire alarm"
in 3 reviews
"left feeling"
in 3 reviews
"cannot fault"
in 3 reviews
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23 - 27 of 196 reviews

Reviewed 27 March 2018

I went doday with my friend for a spa day, it was fabulous, the treatment was so relaxing and the staff were excellent Thank you

Thank Christine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillaume L, General Manager at Bannatyne Health Club & Spa - Charlton House, responded to this reviewResponded 29 March 2018

Thank you so much for your kind review and your kind words on the team. They will be be very pleased to have contributed to a great day.

Kind regards

Guillaume

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Reviewed 25 March 2018 via mobile

A very professional service by all staff. Great customer service and very clean.
Beautiful rooms and the Moroccan themed spa was Devine.
A very pretty hotel and grounds.

Thank Chloe K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillaume L, General Manager at Bannatyne Health Club & Spa - Charlton House, responded to this reviewResponded 29 March 2018

Thank you so much for your kind review and comment, glad to hear that you enjoyed the Moorish decor.
We look forward to welcoming back very soon.

Kind regards

Guillaume

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Reviewed 23 March 2018

I only picked this place because it was a central from me and the other 3 girls I was meeting, but we will definitely go back. The place was beautiful inside and out, the treatments were excellent, the food was very good (great steak), and the staff were very lovely. Would love to back for a couple of nights to enjoy the outside space a bit more.

Thank kendalgraney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillaume L, General Manager at Bannatyne Health Club & Spa - Charlton House, responded to this reviewResponded 29 March 2018

Thank you so much for your kind comments. Should definitely come during the nicer weather and enjoy the large double sun bed on the lawn!
We look forward to welcoming you back very soon.

Kind regards

Guillaume

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Reviewed 21 March 2018 via mobile

Had amazing day today at the spa with my partner my first visit to a spa and partners second visit!! Found the spa very friendly small but very well maintained with everything you would need felt the building and surrouds had alot of history and added to the experience . We both enjoyed ourselves so much and cant wait to return again maybe to check out an overnight stay or some food.. dont believe the reviews saying bit dated. This is due to premises being a very old building and is the best thing about the spa .. the sauna steam room pools and everything are excellent !! Thanks for a lovely day..

Thank Steve E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillaume L, General Manager at Bannatyne Health Club & Spa - Charlton House, responded to this reviewResponded 29 March 2018

Thank you so much for your kind comments and your support. I am so glad that you had an amazing day.
We look forward to welcoming you back very soon.

Kind regards

Guillaume

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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