We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (3,212)
Filter reviews
3,212 results
Traveller rating
1,762
1,105
244
71
30
Traveller type
Time of year
LanguageAll languages
More languages
1,762
1,105
244
71
30
Show reviews that mention
All reviews star prestige prestige area star friends sea view half board infinity pool there is no air conditioning the ground floor animation team family room sky news separate bedroom sea front evening entertainment great holiday plenty of choice reception staff
Filter
Updating list...
246 - 251 of 3,212 reviews
Reviewed 18 February 2018 via mobile

Really loved this hotel. Perfect location with 2 mins walk to the best beach in playa Blanca (flamingo) and a few mins walk the other way to bars and shops. Food amazing - we went half board and were bowled over by the quality and choice on offer. Lobster, steak, sushi, freshly cooked fish, all types of cuisine on offer.... and kept a fussy 6 year old with food allergies happy every day as well as her parents. Staff also incredible - very friendly and couldn’t do enough for you. Mini-club that our daughter surprised us with wanting to attend every day - a few hours chilling for us. Room spacious, spotless and very comfortable. We’ll be back - would recommend for families and discerning travellers alike. Thank you.

Stayed: February 2018, travelled with family
1  Thank LJClark555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Lanzarote Park, responded to this reviewResponded 19 February 2018

Dear guest,

We are grateful to you for choosing Iberostar for your recent holiday and for sharing the experience you had with us.
Your enthusiastic comments about some of the prime pillars that we set in place many years ago to guarantee fabulous holidays for our guests are great to receive. Great locations, professional staff, cleanliness of our hotel and excellent standards of gastronomy are very important elements of our company and reading that you found them to your liking is brilliant news.

It is amazing to read that you have returned home with a sense of satisfaction and we look forward to doing the same again for you in the future. Once again, we are truly grateful for this complimentary review of your time in our hospitality.

Best Regards,

Quality Manager
Iberostar Lanzarote Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2018 via mobile

We’ve just come back from an a amazing week at this hotel and as a family of 5 we went fully inclusive and it was amazing value and so pleased we did. The food and wines were excellent everything was freshly cooked in front of you. The staff were wonderful and very attentive and the kids activities and evening activities kept the kids very happy and meant we got time to read and relax for a change! Thank you Glenda at the mini club who is truly fantastic and my daughter is smitten with! We will definitely go back thank you for a fantastic holiday.
The McCammond family xx

Stayed: February 2018, travelled with family
1  Thank Sinead G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Lanzarote Park, responded to this reviewResponded 19 February 2018

Dear Sinead,

We want first of all for you to know that we are really pleased that you and your family had such a fabulous holiday with us and we want to thank you for sharing your wonderful experience with others. As we work hard on a daily basis to exceed the needs and goals of our valued guests and provide them with a feeling of joy and total comfort, we are obviously flattered by your kind words. We are delighted to read that your daughter had such fun at our miniclub too!

Again, we want to express our gratitude for this wonderful feedback and hope to have the honour of serving you again soon.

Best Regards,

Quality Manager
Iberostar Lanzarote Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2018 via mobile

Have just returned from this wonderful hotel. We changed to go here last minute because of issues with the hotel we had booked. We are so glad we did!
From the moment we arrived we were looked after with hot wash clothes, lollipops and drinks bottles for the kids, cava and orange juice and chocolates. We were shown to our room which was spotless and had a beautiful sea view, comfortable beds, bathrobe, slippers and nespresso coffee machine. The only suggestion would be to have more bathroom storage and towel rails/hooks in a room for a family of 4 as with all our products, things were a little crowded. There was a table and chairs in the lounge/bedroom which I felt took up some storage space that we could have used, however we weren't in the room that much so not really an issue.
All staff are so friendly and welcoming and all do such a fantastic job in their areas.
Our kids didn't use the animation team sessions as still a bit young at the moment but from what we saw they do a great job keeping children entertained.
The restaurant and food were top class, a good selection at all meal times and also accompanied by some lovely wines (we were all inclusive). The bar staff in the evening did a brilliant job (especially Juan), you were hardly sat down for a minute before they came straight over and took your order and in no time at all your drink arrived!
A few of the pools were a bit chilly but it's February so I was expecting this.
We will definitely be returning to this hotel (hopefully later in the year) as we couldn't fault a thing. So glad for our last minute change to come and stay here, we had a wonderful holiday. Thank you Iberostar Lanzarote Park!

Stayed: February 2018, travelled with family
4  Thank Lucy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Lanzarote Park, responded to this reviewResponded 19 February 2018

Dear Lucy,

We would like first of all to thank you for your great review of your stay. Our day to day efforts are to create a particularly pleasant atmosphere for our guests with the numerous services available in our wonderfully designed hotel, so your words confirming our success are really important to us.

We will certainly extend your praise to all of our dedicated colleagues because we know we have quite a remarkable team here. We hope to have the pleasure of your company again, in the not too distant future at one of our hotels.

Best Regards,

Quality Manager
Iberostar Lanzarote Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2018

My husband and I stayed here for a week as Star Prestige all-inclusive guests. We were very impressed with the standard of the whole hotel. Our room was spacious with a huge shower and I mean huge, best shower we have ever had. All the staff were outstanding and very friendly. Food was really good and plenty of choice. Star Prestige had their own area ( no children allowed) and had table service while the other area was help yourself style but very good. The Star Friends in house entertainment group were brilliant and worked so hard everyday. Entertainment in the evenings 7 days a week was brilliant every night. You will totally be happy staying here.
There is a lovely beach infront of the Iberostar if you prefer beach to pool side ( which are great). It is a lovely10 minute walk along the prom to the old Harbour area where there are plenty of shops, pubs and restaurants. It is about 30 minute walk to the new Harbour area where again plenty of shops, bars and restaurants. It was lovely just having a gentle walk along the beach front. Watch out for the young kids along here that pretend they are deaf and ask you to sign a paper to support them, then ask you for money. It's the typical holiday con.
We would return to the Iberostar if we went back to Playa Blanca for sure.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank morvenwardhaugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Lanzarote Park, responded to this reviewResponded 15 February 2018

Dear guest,

We would like first of all to thank you for your kind review of your recent holiday with us at Iberostar Lanzarote Park.

Such a friendly review our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.

Again we thank you for your pleasant review of our hotel and hope that Iberostar will continue to provide you excellent holiday experiences in the future.

Best Regards,

Quality Manager
Iberostar Lanzarote Park



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2018

We have only been home 2 weeks and already looking to to go back.
We stayed for 15 nights and as a sun worshipper the holiday could have been a bit of a let down as the middle week it rained quite a bit , but due to the amazing staff at this hotel it really didn't spoil our holiday at all.
The hotel motto should be ..."If we can we will" because nothing is to much trouble and always done with a smile.
We stayed Prestige all inclusive and although not the cheapest of options, for us was well worth it.
The food was everything we had read about on previous reviews and we were always spoilt for choice. I loved that most dishes were cooked fresh in front of you in the main dining room too.
Also they have the high end branded spirits Hendricks/Grey goose ect included in the AI package.

I would say all rooms are actually sea view but on arrival we asked to change ours (only because I like top floor and the sun) and were given a choice of 2 to choose from, again with a smile no problem at all. That said I think all rooms get the sun for most of the day. Also love the speakers in the ceiling that connect by Bluetooth....nice touch. The bed huge and comfortable/hairdryer powerful and the shower was lovely.

The Pool area and loungers are really comfy and lots of them so no getting up early....but I believe they have rules in place to stop you reserving loungers anyway.

The animation team are the hardest working happiest bunch I have ever come across in a hotel ....Lots going on thru the day and Maggie always kept us informed without ever being pushy about us joining in which I liked. I imagine the bad weather would have put pressure on the team in keeping the guests entertained and spirits up but if it did we never saw it. Evening hotel shows are not usually our thing but due to the weather keeping us in, most nights we got to see the shows and although a few of the outside acts weren't brilliant it was all very entertaining. And I must mention that Alices voice it is amazing. They are too many in the team to mention but every single one is a star.
My only Criticisms if I had to say would be that maybe the sports bar/theatre and the Star prestige lounge room lack a bit of holiday atmosphere and I think that is down to the layout of the seating in these areas, no big deal and I imagine in the summer when the outside area is used more of an evening its not even noticed. Oh and as others have said there are many TV channels and the only English ones were the news .

I have to mention Miranda on the star Prestige desk who helped us with any questions we had and always had an hello as we walked by.
And last but definitely not least Gianmaria who runs the hotel amazingly, he is so approachable, never to busy for a chat and always asked how we were.... he seems to be everywhere making sure thinks are running as smoothly they should. He really is a credit to Iberostar.

If you are thinking of booking this hotel I would totally recommend it you wont be disappointed.

Stayed: February 2018
1  Thank Caroledchar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Lanzarote Park, responded to this reviewResponded 15 February 2018

Dear Carole,

We want you to know how happy we are that you had such an excellent holiday with us at Iberostar Lanzarote Park and thank you for sharing it with others.

Our team will be particularly pleased by your praise, our staff is not only particularly hospitable but are also provided continuous training in terms of service and general working practice. Therefore we are very pleased that both the efforts of our employees and our passionately prepared gastronomy have left a good impression on you.

Thank you again for sharing your motivating comments and we look forward to serving you again at our hotel.

Best regards,

Quality Manager
Iberostar Lanzarote Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews