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All reviews washing machine time share home from home bus station small shop on site bedroom villa on site restaurant excellent resort large heated pool private garden lovely complex tennis courts great supermarket sky sports games room large supermarket reception staff are
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Reviewed 24 January 2018

We spent a month here over Xmas and the New Year and had a very good break especially made better by the lovely weather. We had a very comfortable clean villa and spent most days sunbathing on our private patio. The pool is lovely and was always very warm,the only person we missed was Miguel the lifeguard who was such an asset. The bar looks much better now there have been some alterations and the menu has been improved. Many of the villas have been upgraded but some are still quite old fashioned and I would always try and see a photo when booking. Try to avoid a villa that is put in the shade by the huge Palm trees All of the ladies in reception are very helpful with advice and information. The position of Las Brisas is ideal in the town,it is a short walk to the beach,a good supermarket and easy to find a good restaurant. I would recommend Las Brisas for comfortable and central holiday accommodation.

Stayed: December 2017, travelled as a couple
2  Thank SurreyDanielle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Guest Relations Manager at Ona Las Brisas, responded to this reviewResponded 25 January 2018

Dear customer,

Thank you very much for your warm comment, which is a great motivation for the whole team.

Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride.

We hope to host you again in your future visit.whether it is at Ona Las Brisas or at any other of our Ona Hotels and resorts scattered along the Mediterranean Coast, Balearic and Canary Islands and evein in the middle of the Pyrenees in Andorra.

Sincerely,
Virginia
Guest Experience Ona Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017

The majority of residents on the complex are mature British couples with a scattering of Other Europeans and some family groups. The complex is tranquil with a small supermarket & bar and restaurant. Accommodation is good but some villas need updating. Each Villa has its own Walled front garden which is a big positive for those wanting to sunbathe in private and have easy access to food and drink. The location is excellent with the 3 main beaches, restaurants & shops within easy access. Another big plus is the superb Heated swimming pool. Tennis courts are available for the more energetic. Wi-FI is available in every villa but can be unreliable.

  • Stayed: January 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank WBYeats57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones con Clientes at Ona Las Brisas, responded to this reviewResponded 11 January 2018

Dear customer,

Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Las Brisas team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one.

We are sure that all your suggestions will help other customers to enjoy their stay at Ona Las Brisas even more.

We look forward to welcoming you back to the hotel.

Kind regards,
Virginia
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017

We stayed here for a week in a 2 bedroom villa. The accommodation was large and comfortable and we had our own private walled garden area complete with table and chairs and sunbeds. The resort itself has its own bar and restaurant as well as a large pool area and attractive gardens. It is just a 10 minute walk from the shops and restaurants of central Playa Blanca. Having explored the surrounding area in our opinion this is the nicest part of Playa Blanca with the best restaurants. The staff in resort are very friendly and helpful, more than happy to reconfirm trips, arrange excursions, print out boarding cards, etc. There is also a welcome meeting each week with free sangria and lots of useful information on things to see and do. We would happily stay here again.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Gadabouts95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones con Clientes at Ona Las Brisas, responded to this reviewResponded 18 December 2017

Dear customer,

Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Las Brisas team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one.

We are sure that all your suggestions will help other customers to enjoy their stay at Ona Las Brisas even more.

We look forward to welcoming you back to the hotel.

Kind regards,
Virginia C.
Guest Experience

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Reviewed 22 November 2017 via mobile

Very nice place to stay the place its self, most of the staff was friendly had a bad experience with 2 on reception found them to be quite ignorant, the rooms was genuinely quite clean apart from the mass bug graves in the lamps the pool area was well matained and the bar area was modern and inviting but overall experience was really good if you're planning on staying here you won't be disappointed short stroll from everything you need but don't ask for a villa near the car Park as you get quite a poor view

Stayed: November 2017, travelled as a couple
1  Thank isaacCocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones con Clientes at Ona Las Brisas, responded to this reviewResponded 18 December 2017

Dear Mr Isaac,

Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travelers.

It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis every day.

We hope to see you again at Ona Las Brisas, and do remember that we are entirely at your disposal for anything you may need.

Kindest regards
Virginia C.
Guest Experience

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Reviewed 11 November 2017 via mobile

We enjoyed a quiet relaxing break at las Brisas, our first visit to Lanzarote. The villa/bungalow was spacious, well equipped and in good order. The furniture could however do with being upgraded. The complex is well set out with attractive gardens and a good heated pool. Staff at the restaurant/ bar worked very hard and provided an efficient friendly service at reasonable prices. The duty lifeguard, again a friendly member of staff, provided and positioned sun beds and umbrellas as requested.

The complex is situated a short walk from the sea front and it’s many restaurants and bars. There is no view of the sea from any part of Las Brisas.

Stayed: November 2017, travelled with family
2  Thank dugsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnaHotels, Director de Relaciones con Clientes at Ona Las Brisas, responded to this reviewResponded 18 December 2017

Dear customer,

We would like to thank you for the time spent in sharing your opinion through TripAdvisor.

We are sure that your comments will help other users to enjoy their stay with us even more.

The whole Ona Las Brisas team strives daily to fulfill the wishes of our guests and our ultimate reward is customer satisfaction.

We look forward to welcoming you to our hotel on your next visit.

Warmest regards,
Virginia C.
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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