Our family stayed in das Marent for one week. This state-of-the-art hotel is very well managed by two brothers who are the hotel's Chefs at the same time. Each room is equipped with a state-of-the-art tablet where we found the dinner menu, internet, more than a dozen of leading world journals and newspapers in German, English, Chinese; a weekly program for adults and kids in Fiss; internet, etc. We could even order drinks via tablet.
The brothers are the authors of das Marent's philosophy of hospitality which is unique to this hotel: service, restaurant and design are excellent. Fiss is a very authentic village in Tirol and das Marent fits perfectly with its grey-black wooden design (which resonates with the colour of the Grau Vieh- special breed of cows found on the mountain lawns of Fiss). The brothers are modest, kind and passionate about what they do (guest satisfaction comes first) and are world-class Chefs. We ate fish and meat and discovered that they cook fish better then some Mediterranean 5-star hotels. About meat, we ordered a traditional Viennese Tafelspitz and were amazed how they interpreted it with a great combination of sauces (Beilagen). The real luxury is the dinner with its choice of dishes (always meat, fish and vegetarian). A difference to other hotels is that at das Marent you are invited to make a choice during the dinner itself (in many other hotels guests are asked to order in the morning what they would eat in the evening).
The personnel is very attentive and anticipating. One of our family members has a food allergy and the hotel owners and waiters in the restaurant made an extra effort to meet our special nutritional needs. Food quality and hygiene meets the highest standards. For example, the waiters wear gloves when they put forks/knives/spoons on the table, an étagère with ham/cheese/etc is brought to the table during breakfast.
In general, the service in restaurant and rooms is at the level of the five-star hotels, heartfelt and personalized. We had a wonderful time in Marent and Fiss.
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