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Schlosshotel Fiss
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Reviews (336)
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All reviewsski shopbreakfast and dinnerski roomspa area isswimming poolwellness facilitiesbeautiful hotelafternoon snackski holidayperfect locationbreathtaking panoramaa la carte menuefficient staffminor negative pointreception deskfantastic foodamazing spa
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Reviewed 8 August 2017

From the minute we arrived (a family, including 2 children ages 2 and 4, and a mother-in-law), we have been continually impressed by this magnificent property. The staff are all professional, attentive, courteous, and friendly. The property is gorgeous. Every area, clean and beautiful. The hotel amenities are unparalleled. We have traveled the world, and I must say, that this hotel is now on the top of my list of impressive facilities. They cater to families, so we had every comfort available for the children. I highly recommend this hotel and resort.

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
schlosshotelfiss2015, Assistent at Schlosshotel Fiss, responded to this reviewResponded 11 September 2017

Dear Guest,

thank you for taking time to give us such a great feedback.

We are happy to hear, that you and your family had a wonderful time at the Schlosshotel Fiss and thay you felt very well.

We hope to see you soon again.

Kind regards from the Tyrolean Alps

Your Hostfamily Domenig
& the Schlosshotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2017

This happens to be one of the most wonderful resorts we have stayed in the world for winter. Coming from Australia language at times was a slight barrier but the staff are always willing to help. We were upgraded to a Tower room which had just been completed and it did not disappoint. The finishes in this room were excellent as was the view. The pool was used every day after skiing and a great way to end the day. Our kids loved it so much we have booked to go again in Jan 2018. The food was outstanding and so was the service during dinner.

Stayed: January 2017
1  Thank Harbitom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
schlosshotelfiss2015, Assistent at Schlosshotel Fiss, responded to this reviewResponded 11 September 2017

Dear Guest,

thank you for taking time to give us such a great feedback.

We are happy to hear that you felt well at the Schlosshotel Fiss and that you will come to us next Jannuary again.

Wish you a nice summer and greetings from Fiss to Australia

Your Hostfamily Domenig
& the Schlosshotel Fiss Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2017 via mobile

The hotel is perfect! The room was very large, with a seperate childrens room. Also a dressingroom with many hangers for your clooths, perfect! Very good cleaned every day. The breakfast was super! Soo many to chose from! The afternoon snack from 13-16.30 is also super; many many choses!
The diner is excellent!! For the children every day a differt buffet and dessertbuffet.
Very nice!!
The swimmingpool is beautyfull. The children had a great time on the slides! Also eveynight cinema for the children and outside a playground.
With the summercards you can use a lot of cablebahns. A lot to do around Fiss. The x-tree climbingparc is great to do.
For the hotel you pay a lot, but you get a lot! Worth the 5 stars!!

Stayed: July 2017, travelled with family
Thank mgmcreemers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
schlosshotelfiss2015, Assistent at Schlosshotel Fiss, responded to this reviewResponded 29 July 2017

Dear Guest,

thank you for taking time to give us feedback to your recent stay at the Schlosshotel Fiss.

We are happy to hear, that you and your family felt well and also enjoyed our F&B service very well.

Hope to see you soon again at the Schlosshotel Fiss - kind regards from the Tyrolean Alps

Your hostfamily Domenig
& the Schlosshotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2017

We stayed for the second time in this hotel, and we enjoyed it very much again.
The main reason for us to come back here is the very good food at breakfast and dinner, and also the small kids club which is a lot smaller then the clubs in the real family hotels, but that makes it much copier for the kids as they get to know the ladies working there much better, and the attention is more personal as well.

n other main reason is the area around Fiss which is extremely child friendly. Although we come here for the 3rd year, we still did new things this year, and the region itself keeps investing in new walks and playgrounds for kids; So we will come back next year.

The only minor negative point is that you need to pay extra for the lunch both at arrival and at leaving the hotel, even in full board. When you pay several thousands of euro's for a stay, one would expect them not to ask 25 euro extra pp for this lunch.

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank koenbali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
schlosshotelfiss2015, Assistent at Schlosshotel Fiss, responded to this reviewResponded 29 July 2017

Dear guest,

thank you for taking time to give us such a great feedback for your second stay at the Schlosshotel Fiss.

We are happy to hear that you and your family felt well at the Schlosshotel Fiss and also in the area Serfaus-Fiss-Ladis and that you are planning to come bach also next year.

Kind regards from the Tyrolean Alps

Your hostfamily Domenig
& the Schlosshotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017

This place is really hard to top! Great suites, super nice indoor and outdoor pools, jacuzzies, kids pool with slides, spa and kids game room. Nice breakfast and afternoon meals but the highlight is the four course gourmet dinner included in the package deal! Super nice staff complete this geat hotel!

Room Tip: The tower suite was amazing!
  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Pigalle1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
schlosshotelfiss2015, Assistent at Schlosshotel Fiss, responded to this reviewResponded 29 July 2017

Dear Guest,

thank you for taking time to give us such a great feedback.

We are happy to hear, that you felt well during your stay at the Schlosshotel and that you enjoyed the F&B service the most. We will pass on your feedback to our colleagues.

We await the day, when you are coming back to the schlosshotel with a great pleasure!

Kind regards from the Tyrolean Alps

Your Hostfamily Domenig
& the Schlosshotel Fiss Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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