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1 - 6 of 14 reviews
Reviewed 16 May 2012

in centre of the old city, with a roof garden overlooking the Ponte Vecchia - and a helpful staff - particularly Yolanda- we loved it

Room Tip: The rooms to the back are quieter - but no river view - double glazing sorted out most of the noise from the road and cafe below our riverview room,
  • Stayed: May 2012, travelled as a couple
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Thank emerpaschal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2007

This is the worst hotel I've ever seen. This hotel could not be four stars.The room was so dirty, mirrors, table, the carpet was full of dust, you can write something on it! When you take a shower,you can see the water in the bedroom! Breakfast is bad, hotel staff is bad, people staying in hotel is bad! What can I say more? Do not stay there!

Stayed: July 2007
Thank daphne17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2007

After paying approximately $40 to get to the hotel from the train station, I was sad to see Florence Residence Hotel. The front of the hotel was overgrown with shrubs that from the looks of it hadn't been cut in years. The awnings covered in mold and bee's that flew around the front entrance. Upon check in the lady at the front desk, who thank God I only encountered this one time, took my passport and asked me to fill in my paperwork when I messed up where to sign she grabbed the paper and starting talking to me like I was a child. I had to tell her to CALM DOWN!!!! The only positive is that the bus stop is really close. I would not stay here again, nor recommend it. On one occassion when it was around 7:30 and we were starving I asked the front reception desk to recommend a good place to eat that was close to hotel and open at the time. So she calls a taxi and we head 2 TOWNS away, we go up a mountain and then to realize that it was closed. The taxi had to stop at a bank because we didnt have enough for the fare, we spent $60 for a taxi to go nowhere. When I returned to the lobby and told the lady, she did nothing. I can honestly I HATED THIS PLACE!!!!!!!!

  • Stayed: March 2007
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Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2016
Google Translation

  • Stayed: January 2016, travelled on business
    • Sleep Quality
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2014
Google Translation

Stayed: June 2014, travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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