We had no problems collecting the keys and Laura showed us around the flat upon arrival. The flat has the most incredible uninterrupted views of the lake and has a large terrace where you can sit and enjoy the view.
The flat has everything you could possibly need and was very clean. It is just on the edge of Salo so you get the peace and quiet but there are shops, restaurants and cafes all within a 10 minute walk. There is also a private parking space in the car park opposite the flat.
Only downsides were that we found the bed quite hard but that's personal preference, and we were unlucky to have a noisy neighbour for a few days and the sound insulation in the flat isn't great so we could hear him in every room and particularly on the terrace.
This is a great place to stay.