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“We return year after year to this great family run hotel with superb food and wonderful spa”

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Alpenhotel Tirolerhof
Certificate of Excellence
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“We return year after year to this great family run hotel with superb food and wonderful spa”
5 of 5 bubbles Reviewed 16 April 2011

I would certainly recommend this family run and very friendly hotel which is why we return year after year. Snow is always guaranteed in April on the Stubai Glacier which is an easy bus ride. The service is faultless and the food first class with excellent breakfast buffet and weekly dessert buffet. The spa has a giant whirlpool, 4 different steam/sauna rooms, free drinks and large rest lounge.

  • Stayed April 2011, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank friendandp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
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English first
Richmond, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 17 March 2011

The previous reviewee of the same date says it all, we were there from 5th to 12th March 11, room perfectly adequate, food very good and tasty, bar prices good for europe too (3.20 euros for large beer). The wellness room was very good and high quality, though as previously mentioned it is traditional to use the various saunas naked, you can preserve your modesty and cover with a towel if you wish, no one will mind!
We paid £475 per person (Newcastle flight) booking about 5 weeks before with Crystal, included in the package is ski, boot and pole hire from the hotel. The equipment was this seasons, of good quality and George (the hotel owner) fitted us out. George is an ex ski racer so knows what he is doing.
Skiing at Stubia Glacier was excellent, it is a huge area and has a lerge selection of blue an red runs. Some of the blues and red pistes are similar in that they have easy and steep parts to them, but if you are a beginner there are plenty of pistes suitable, equally I am an experienced intermediate skier and never ran out of decent pistes. For more advanced skiers there is plenty of off piste skiing which if there is fresh snow fall would be great fun.
Lift passes are euros 184.50 each for 6 days at Neustift and Stubia Glacier, its not worth buying the full area pass which includesSchlick 2000 unless you are staying in Fulpmes as the Glacier is much better and you are unlikely to use it. If you dont have a pass when you arrive George will get them for you, he does not charge you until you settle your bill at the end of the holiday either, great service I'd say.
A great holiday, well organised with high quality facilities at both the hotel and Glacier.
Recommended!

Stayed March 2011, travelled as a couple
Helpful?
4 Thank Jer-and-Gill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 13 March 2011

I've just returned from a weeks stay in the Alpenhotel Tirolerhof hotel in Neustift with my fiancee. It was booked around 4 weeks ago from the Crystal sale - and came in at around £600 per person for half board flying from Edinburgh. Our previous boarding holidays have been in 5* Fairmont hotels in Canada - so I wasn't sure what to expect. With an expensive wedding and honeymoon this year, we wanted something reasonably priced.

On arrival, we were given a tour of the hotel from one of the owners. We were assigned a dining table which was ours for the week, and the menu selection was explained. Each morning, an evening menu is on your table. It consists of salad, soup, starter, main and pudding. You are given a choice of 3 main courses and have to pick one. The other 4 courses are fixed - although you can ask to skip them if there is something you don't fancy. We were then shown the bar and the ski store area. We also got a brief tour of the hotels 'wellness' area - which is a large jacuzzi and a few different types of steam rooms.

The room itself was what I imagine to be a traditional Austrian style. It was a good size and nice and clean. There was a flat screen TV on the wall - but the only English channel was CNN news. The room was cleaned daily and the towels were changed. We had a great view out the back of the Neustift ski area. The only down points to the room was that it had no kettle or fridge. My fiancee likes to make a cup of tea before bedt!!

The Neustift ski area is very limited at this time of year, and only had 2 runs open. I tried it on the last day, but after an hour I was bored of going 2 minutes down and 10 minutes back up! The Stubai Glacier is where the real snow is - and is approximately 25 minutes away on the ski bus. As its 2000-3200M high, its guaranteed snow all year long - and only closes from June to September. The ski buses run like clockwork, and we never had to wait more than 5 minutes for one. The bus stop is a 2 minute walk from the hotel. A plus point is that the nearest bus stop is one of the first in the Neustift area on the way to the glacier, so there are usually seats on the bus when it arrives. As you get closer to the glacier, the bus fills up. We were unfortunate to be there during a German holiday - so the whole area was quite busy for a few days! The Stubai Glacier was amazing. Great snow and we had sunshine the whole week. The area is huge with lots of high speed Gondolas and chairlifts. My fiancee doesn't get on particularly well with drag lifts - and didn't have to use one for the whole week! It also has a great selection of restaurants and drinks stops too.
As the bus was so busy, we invested in lockers at the glacier to save us carting our boards back and forth every day. They were €2 per night, per board - so it was a no brainer.

After our first day of boarding we tested out the wellness area. The jacuzzi was great, but Austrian tradition means you have to go nude to use the steam rooms and saunas! When half of the hotel residents are old and 'larger' - this is something I'd rather not have to spectate! After a few days we avoided the wellness area because of small children running around and splashing about in the jacuzzi. It kind of spoiled the relaxation aspect, however, the area is beautiful and very clean.
The wellness area also offers massages, my fiancee had one and said that it was lovely.
There is also an outdoor swimming pool - but this looked to be frozen over!

The hotel restaurant was lovely. I'm a very picky eater - but I managed to find something to eat every night, and thoroughly enjoyed most of the meals. I did skip a couple of starters though - but who really wants to eat 5 courses?! Breakfast was the usual selection of cereals, breads, fruits, eggs, cold meats, cheese, juices, tea, coffee etc. The restaurant staff were brilliant - and remembered what you drank. They were all really friendly and very chatty. Most of the staff spoke great English (as we don't really speak German) and the owner speaks perfect English. He came round all the dinner tables on Thursday evening and had a chat with the guests - which was a nice touch.

Although the Neustift ski area was pretty poor at this time of year, it does offer tobogganing. It has the longest run in Austria, and the hotel offer free toboggans. The lift pass from the glacier allows you to use the Neustift Elffer gondola lift - which takes you to the top of the toboggan run. It's a 2 minute walk from the hotel. We went twice, and I think all the bruises I have just now are from tobogganing rather than snowboarding! It's brilliant fun!

In summary, we had a great time - and would definitely come back here is we decide to return to Austria. The cost of the holiday was less than half of our Canadian holidays, and as breakfast and dinner are included we needed much less spending money too. The hotel bar prices are very reasonable, and the resort is well priced too. The village seemed pretty quiet, so those looking for a party atmosphere may want to consider somewhere else. Other things worth mentioning are the hotels has free Wi-Fi and that there is a supermarket across the road!

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank p3eps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 21 February 2011

We certainly had no problem sleeping at night with the window shut of course. The room was a reasonable size with adequate storage, a triple wardrobe and a set of drawers plus a draw each side of the bed, more than enough room to store 15kgs of allowable luggage x 2. ( yes we flew to Innsbruck ) Bathroom was clean and roomy and as some might say "there was plenty of hot water" which means that you could have a hot bath every night ( or shower ).
The staff were very helpful and would do there best to help you, the owner even drove the taxi mini bus to take guests for a night out, free as well.
A five course meal was very filling, although very quick between courses but that was easily overcome by keeping the cutlery in your hands.
We chose this particular hotel because of the central location to the ski areas ( one of which is only 100m behind the hotel ) and the quite nightlife. Too many European ski resorts are too commercial and have lost their chocolate box / postcard look to them. If you want a quite ski resort with the most update lift equipment ,( covers on chairlifts ) no queues, wide open pistes, loads of off piste, no moguls, modern mountain restaurants with clean toilets ( no charge to use them ) and most importantly no drunken louts out in the streets until the early hours, then this is the resort for you. But most of all this is the best Hotel to relax in after a hard day on the mountain with free saunas , 4 different sauna rooms, a large jacuzzi, warm / cold step pools, a solarium, a beauty pool, a massage room, an indoor sun terrace, an outdoor sun terrace and an outdoor swimming pool. (summer only )
Just picked up next winters brochures and will be booking again soon.

  • Stayed February 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mick084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zug, Switzerland
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 20 February 2011

Spent a week as a family there for our skiing holiday. We had a family room which was a good size but in need of renovation. It was also facing and right next to the main road which meant a great deal of traffic noise when you sleep with window open. The sauna area is nice but small and can get crowded. The main restaurant and lobby has been updated and is fairly pleasant and nicer than the rooms. The main downside to the place is the service - the owners never mingle with guests and this means that as a hotel guest you have more contact with the restaurant staff than anyone else and so the place contrary to other reports doesn't have a "personal atmosphere". The food is mediocre and not really of 4 star standard - breakfast was very simple and boring after a week and dinner is like a rollercoaster ride - one has the feeling the guys serving just want to get service over and done with so they can go home - they served us three courses in half an hour and my husband had to struggle with indegestion all week - it isn't really a 4 star dining experience and one where you can sit and enjoy your meal. It was satisfactory, but a little disappointing. Overall it was good value for money, but I was left feeling that we could have got a nicer place for the same price had we shopped around more. Wouldn't go back and although skiing on the stubai glacier is excellent - the 20 minute bus ride there and then back again was just a little far especially with kids.

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank lindaZug_Switzerland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alpenhotel Tirolerhof

Property: Alpenhotel Tirolerhof
Address: Stubaitalstrasse 69, Neustift im Stubaital 6167, Austria
Region: Austria > Austrian Alps > Tirol > Neustift im Stubaital
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool
Hotel Style:
#5 Romantic Hotel in Neustift im Stubaital
#7 Luxury Hotel in Neustift im Stubaital
#7 Spa Hotel in Neustift im Stubaital
#8 Family Hotel in Neustift im Stubaital
Price range (per night): $175 - $270
Hotel Class:4 star — Alpenhotel Tirolerhof 4*
Number of rooms: 34
Official Description (provided by the hotel):
The Pfurtscheller family welcomes you to the Alpenhotel Tirolerhof in Neustift.Surrounded by the impressive Stubai mountain world, enjoy a recreational and active vacation in the summer and winter.Indulge in the cosy atmosphere and hospitality of a family-run hotel.The centrally located four-star Alpenhotel Tirolerhof built in the Tyrolean land house style combines lived tradition and contemporary convenience. ... more   less 
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Also Known As:
Alpenhotel Tirolerhof Hotel Neustift Im Stubaital
Alpenhotel Tirolerhof Austria/Neustift Im Stubaital

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