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Reviewed 22 June 2020

Nice One Bedroom Sky Suite room, spacious with a kitchen area, also a sitting room, walk through robes and bathroom with a big bath. The queen-sized bed is comfortable and we slept well. Lovely views of the golf course from each window. The staff were very helpful and a big shout out to Sukrit who drove out to the Happy and Healthy Bike track (by the airport) and picked us up as arranged after our 24 km cycle ride. We ate at the Golf club and enjoyed good simple Thai food, well priced in nice outdoor golf setting. We appreciated a late check out after golf.

The jacuzzi on the balcony was a disappointment. The tap broken, no hot water, and water brown as if the taps had not been used in a while - there was a problem with the water supply at night which was communicated via a standard letter under the door. The lack of interest from the Nightshift staff and lack of response to requests from help was a further disappointment.

The breakfast was adequate, served in the room as no buffet at the moment but cold and no tea or coffee included. Tea and coffee supplies in the room were poor, would have like to see a coffee machine added. Toiletries likewise were adequate nothing special. Cleaning was poor - bathroom needs a thoroughly clean water splash marks show it is not deep-cleaned between guests, sticky kids fingermarks on windows etc, nothing major just adequate.
A small bowl of fruit offered.
Swimming pools closed for refurbishment
Next door Fountain Restaurant, nothing special, no air con until 11 am!
No spa for ladies as inside ladies locker room, currently closed for renovations
No additional discounts for golf for hotel residents as golf promotion at clubrooms are on special at the moment - still feel that hotel guests should get the best deal.

Recognise we are coming out of exceptional times but all in all poor value compared with elsewhere in Bangkok at the moment. A pleasant enough stay if you want to be close for night golf, would not rush back.

Room tip: No point paying the extra money for outdoor jacuzzi that doesn't work!
Date of stay: June 2020
    • Location
    • Rooms
    • Service
1  Thank Little W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kittipong Theangngok, เจ้าของธุรกิจ at Summit Windmill Golf Residence, responded to this reviewResponded 5 October 2020

Dear Little W
Thank you very much for taking the time to write a review on your recent stay at Summit Windmill Golf Residence. We are on investigating all story with all comment.

We sincerely apologize for the inconvenience caused.

Best regards,

Management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2020 via mobile

It is very very very good golf club not so far alit from Suvarnabhumi airport. The Summit windmill golf club is now here. I REALLY like this place for taking relaxation. Around here. It is nice and good view.

Date of stay: December 2019
Trip type: Travelled on business
2  Thank mkchael999
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Charles Raseemes-oopathum, General Manager at Summit Windmill Golf Residence, responded to this reviewResponded 12 March 2020

To mkchael999

We are appreciated as your review, and also thank you for choosing our hotel for your stay.
Absolutely yes, we are the best destination for all people who are finding the place where is for your trip both daily stay and long stay as a residential accommodation. Our facilities are designed and responded for the guests who need a feeling as stay in your home.

We are waiting for your upcoming soon.

Regards,

Management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2020 via mobile

HORRIBLE! When we checked in this afternoon we got a room on first floor. It was filled with horrible sewage smell. We couldnt stand it and we immediately asked to switch to a higher level room when our 1/f garden room is supposed to be of a higher grade and more expensive on expedia.com. Then they switched us to a room on 3/f and the air conditioning doesnt work. We got technician over to fix twice it still shuts off after a while. Besides that bathroom tubs are dirty (sides are filled with molds) and the staffs were EXTREMELY UNFRIENDLY. They did not ONCE apologize for any of the above and even gave us bad attitudes. Lucky im staying here only for a night i wouldnt want to be here any longer. Do not book!!!

Date of stay: January 2020
Trip type: Travelled with family
Thank Storyteller421815
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CharlesR2648, General Manager at Summit Windmill Golf Residence, responded to this reviewResponded 3 February 2020

To Storyteller421815,

Thanks a lot for your sharing, even though it's about inconvenience yours.
On behalf of the management, we do apologize for some miscommunication among our operational teams who were mentioned. Of course we did investigation immediately on this and found that it's from uneffective communicated and unprofessional manner presented to guests. Our service standard should be maintained in consistency of training then.

We are still looking forward to welcoming you and your family again here with better in our service and more our effective service standard.

Have a good your day.

Regards,

Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2020 via mobile

Summit Windmill Golf residence is within a famous golf course with beautiful surroundings.
The residence itself is very old, outdated and with quality of service and products that can be qualified barely 3stars.
When we arrived we had to carry our own luggage, check in took long time.
The room size is large with a nice balcony over the golf course yet, equipment, linen, etc are very old, overuse and broken in some cases.
The breakfast in the morning is very limited, not appealing to this type of a hotel as positioned in social media.

Very disappointed !

Date of stay: January 2020
Trip type: Travelled as a couple
1  Thank travelogue88
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CharlesR2648, General Manager at Summit Windmill Golf Residence, responded to this reviewResponded 23 January 2020

To travelogue88,

Thank you for your review which is high valuable for our team both levels of operational staff and the management team. Of course our hotel has launched the business about 8 years, this year we have a big improvement based on the highest satisfaction to all our the guests, now it's being on renovation project covers to increase our service standard to 5Star Resort and Green Hotel within next 2 years from now.

We are appreciated on your sharing, and look forward to welcoming you and all the visitors who still need to stay in feeling like home hotel (surrounding by green big plants and fresh ozone) where nearby the airport and convenient to shopping areas by our 24hour shuttle service.

Have a good day.

Regards,

Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2020

Stayed overnight here after arriving late at the airport. Apartment consisted of a living room, kitchen, walk-in wardrobe area, bathroom and bedroom.
A large refrigerator, washing machine-cum-dryer, kettle, utensils, cutlery are all provided.
Balcony offered a good view of the golf course.
Breakfast spread was excellent.
We had a good rest at the Residence and had a sumptuous breakfast before moving on with our journey.

Room tip: Opt for the Sky Suites
Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
1  Thank jetlkh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CharlesR2648, General Manager at Summit Windmill Golf Residence, responded to this reviewResponded 8 January 2020

To jetlkh,

Thanks for your great review.
We will keep all of your compliments and convey the message to our associations for acknowledgement on this. Of course our standards of service (SOP) should be maintained, practiced, and being consistency as always.

We are looking forward to serving you here with warm welcome by our friendly staff as the soonest.

Have a good day.

Regards,

Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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