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All reviews rooftop pool premium room restaurant manager main pool half board across the road on a daily basis cooked fresh a wonderful holiday spanish night amazing hotel sea view double bed sun all day cleaned daily chocolate fountain enjoyable stay
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Reviewed 17 September 2018 via mobile

We stayed in two premium rooms (a twin and a single) which were a good size, modern and comfortable with nice balconies. Hotel has two outdoor pools plus an indoor pool. Always seemed to be plenty of spare sun beds. Food was very good with plenty of choice and a live cooking island. Also a speciality island each evening. We were on all-inclusive basis. Staff all friendly and helpful. Hotel is beside promenade road/ rail with underpass to course sand beach. Lots of shops and other hotels close by. Barcelona reachable by bus or train, Lloret by bus. Had a problem with noisy neighbours one night but was sorted by reception.

Date of stay: September 2018
Trip type: Travelled with family
Thank BCD2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2018 via mobile

Had a room on the 6th floor, we had a lovely view over pool and sea, the hotel is kept very clean, most staff were friendly, the food is pretty much always cold unless cooked on griddle in front of you, and the dinner hall is very unorganized, you are always searching for knives and forks, or some one to get you a drink, the entertainment in the hotel was not great,but was lovely just having a drink in the evening on the terrace beside pool, the pool was clean, overall a good, my main criticism is that all inclusive should mean all inclusive....not restricted times and extra charges having said that still had a fantastic holiday

Date of stay: September 2018
Trip type: Travelled with family
Thank lisaf1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura C, Director de Relaciones con Clientes at Tropic Park, responded to this reviewResponded 5 October 2018

Dear client,
first we would like to thank you for your positive comments. Also, we feel really sorry to hear that you weren’t satisfied with our restaurant service. We always strive to offer the best service for our customers and we will do our best to improve it. We sincerely hope we will see you again.
Kind regards,
HOTEL TROPIC PARK

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018 via mobile

Myself and my partner have just arrived back after a week at Tropic Park.
Hotel - well can't complain really, very clean and our room was very nice(upgraded to premium), check-in took quite a while though. We were on the 3rd floor over looking the road, train line and sea, noise didn't bother us but others may find it noisy. Our room was cleaned regularly.
Found a lot of the staff in the restaurant very rude and abrupt.
Didn't use the pool area downstairs looked quite small. Used the roof top pool which is tiny but was nice and quiet up there, although not many sun lounges.
Food - average, lots of choice but seemed to taste the same and not particularly tasty.had to wait outside the dining hall on few occasions until a table was empty/ready.
Area - really not that pretty, long stretch of road with various shops and bars, we found the beach was nice, although the sea can have quite a current and gets deep very quick.
We travelled to Barcelona for the day by train and by far this was the best day, it was amazing.
Would we go again - no , not for us really although it wasn't all bad.
Beware though, not all tourists are as friendly and polite as the British!! There are many more other nationalities than British there and although I'm sure not all are the same, but most we encountered were down right rude with not a smile manners or politeness between them !

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2018 via mobile

My partner and myself stayed here for 10 nights all inclusive, our first out look on the hotel was amazing, it seemed to look a lot nicer than what some of the pictures show and when we got up to the room, we were very happy. We stayed in a premium room which we thought was worth the money to begin with.. HOWEVER, by the second day we noticed we had some little friends in the bathroom sink. Some ants decided to come and say hello, however, I went straight down to reception and told them and they sorted it within the hour. The reception staff are absolutely lovely, the bar staff? Not so much. There is one lady who is absolutely lovely, the others have been quite rude and this was also the opinion of others whilst we were here. The only other little moan we had was that when being All inclusive, you still have to wait until half past 10 in the morning before you can get any drinks. Other to that, the night life mostly stayed open until 3am, the food places around are absolutely lovely and there is a variety of shops either way all walking distance from the hotel. The food in the hotel is average, different variety but always, and I mean ALWAYS smells of fish as soon as you walk into the restaurant at lunch and dinner. The all inclusive ends at 11pm and after that you usually have to pay, go to bed or go outside of the hotel if you want to continue your night. There isn’t much entertainment during the day but the lady who does the entertainment, she is a girl with blonde hair, didn’t get her name, she works her absolute hardest and is probably the nicest person in the whole hotel staff wise. The view from our room was lovely and you can only EVER hear the train when the door is open, very rarely do you actually hear it at night.

BE AWARE - if you have a flight later on in the afternoon to go home, mean the transfer picks you up AFTER 10am, your all inclusive STOPS. It stops at 10am on the day you leave meaning you can only have breakfast and everything else you have to pay for.

All in all, we met some absolutely lovely people, even some friends for life, the hotel is nice for a quick, last minute get away, I would come back to the location but maybe not the hotel.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Jade9871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

For a 4 star hotel it is very poor! We stayed for 1 week and that was long enough! The staff seem quite friendly. I'd give 0/10 for the food as it was discusting. The only food that was quite nice was the crossants at breakfast. They seemed to cater for german,polish and russian guests not much for us british guest. The room:we paid for a preminum room...what a rip off!!!! More like a bog standard room. IF YOU ARE CONSIDERING STAYING HERE. MY ADVISE WOULD BE DONT. NOT WORTH THE MONEY AT ALL!!! The entertainment at this hotel is shocking!!!!The beach area is lovely but be careful as thr currant is very strong and not very good for small children. Some lovely eating areas along the roads and good bars. Pub 13 is a small fun place.

Date of stay: September 2018
Trip type: Travelled as a couple
2  Thank Caz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura C, Director de Relaciones con Clientes at Tropic Park, responded to this reviewResponded 5 October 2018

Dear client,
thank you for sharing your feedback with us. We are sorry to hear that your holidays weren’t as you expected. We will make more efforts to improve our service in the future, because client’s opinion is important to us.
Best regards,
HOTEL TROPIC PARK

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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