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“good hotel in poor location”

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Sumus Hotel Monteplaya
Ranked #3 of 19 Hotels in Malgrat de Mar
Certificate of Excellence
Reviewed 23 October 2017

The hotel has just had a complete makeover and is now four star. It is very comfortable and the staff are all so helpful and friendly. The food is well-cooked but repetitive and often lukewarm. You would have to like pork a lot to survive here! The hotel is situated in the main shopping street, but separated from the gritty sand beach by a railway line, so not a very scenic position. The pool is nice, if on the small side, but the area is overlooked by a block of holiday flats with noisy inhabitants. Overall, it is good value for money.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Marian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 726 reviews

Reviewed 19 October 2017

Had a great time last week at this hotel on a Shearings coach holiday.
The food was good and although not as extensive as some buffets on All Inclusive I have seen, there was always something great on the menu. I love fish and was happy with the choices.
The restaurant staff were very pleasant and attentive and brought a choice of wine or water to the table.
The bar staff were amazing - especially Even, Antonio and Hassan (Antonio, I am the one with the blue nails!!!) - you could go to the bar or they came round to take orders frequently - I have never seen anyone work so hard. They were very friendly too. The cocktail menu on All Inclusive is large - 22 in total included of which 4 were non alcoholic - all very good. They even had some premium drinks on the All Inclusive including Baileys.
Entertainment was low key some nights and really lively on others - they had International dancers, flamenco and karaoke when I was there.
Bedrooms were exactly as in the brochure - standard rooms were more than adequate - I had room 238 which overlooked the garden ad opposite another hotel - it was incredibly quiet at night and the balcony got the sun in the afternoon.
The pool area was nice but the pool was too cold for me - but its was October! I did expect the upper 'relax' pool to be a warm jacuzzi - it wasn't and was just as cold as the lower pool!
The location of the hotel - beach is accessed via subway under railway line (no noise from trans at night BTW as they stop running) - shops are all around with main pedestrianised street and railway station 10 minutes walk away. If you turn right out of hotel, that will take you to Santa Susanna - lovely area and where you can get mini train to take you up in hills over Malgrat for 4.70 euros return.
All in all, would definitely recommend this hotel

  • Stayed: October 2017, travelled solo
    • Location
    • Cleanliness
    • Service
3  Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

My wife and myself stayed here previously, and we thoroughly enjoyed all aspects of the Hotel, this time we found the food at all Meals including Breakfast, Lunch and Dinner very poor quality and selection with the one exception the salads were reasonable most of the time, it appears that although the Hotel has been upgraded to a Spanish 4*, the food has suffered and been down graded to a 2* Spanish. One of the areas that were very poor was the soups, in quality and selection, one of the Vegetable Soups which claimed to be a Gluten Free Soup was on offer every day during our stay of six days, and certainly looked like it. The Meats on offer and being cooked on a serve as you go basis was mainly very tough and chewey and in-edible. This was such a shame from our point of view as the Food in any Hotel we stay in around the World and we have travelled 7 times around the World, is one of the 3 points that we look for in any Hotel of any substance, the first being the room, the second the surroundings, and thirdly the food in the Restaurant, the Sumus Hotel Monteplaya certainly did not achieve this on the Food Aspect.

Room Tip: Do not bother with the Restaurant, eat outside the Hotel where there are many lovely Restaurants
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank BALI2007BALI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017

This was our fourth visit and once again we had a great time. Hotel been refurbished and is now adults only. It is extremely clean & well looked after, including the grounds and pool area. The staff, many we have seen before, we're very friendly and worked extremely hard. The restaurant was running much more smoothly than previous years and has been very well refurbished. One tiny comment, the food! Breakfast was fine, omelettes, croissants etc but the main evening meal was very repetitive and sometimes not very well cooked or presented. I know it's not done so much abroad but we did find hottish plates at the grill section, front of room, occasionally! The rest of our holiday was lovely and all being well we'll be back next year!

Room Tip: All rooms seem to be good but careful as opposite side to pool, is very close to hotel next door!
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  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank puds_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

My friend and I have just returned from a Shearings holiday at this hotel and we were highly impressed! The location was perfect, on the sea front and through a discreet archway inbetween shops. This led to an attractive terraced area with a pool, jacuzzi and solarium. Recently refurbished and adults only, everywhere is stylish and immaculate. We particularly loved the huge walk-in shower! But even better was the friendliness and professionalism of all the staff. The only tiny thing I would change would be to have fresh orange juice and coffee for breakfast, but apart from that, perfect!

Stayed: October 2017, travelled with friends
1  Thank Jeannie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUMUSMONTEPLAYA, Director de Recepción at Sumus Hotel Monteplaya, responded to this reviewResponded 17 October 2017

Thank you for visiting the Sumus Hotel Monteplaya.

We are glad to read your review on your first visit to our just refurbished Hotel.

Hope to see you again in the future!!!

Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sumus Hotel Monteplaya

Address: Passeig Maritim 50-52, 08380 Malgrat de Mar, Spain (Formerly Hotel Monteplaya)
Region: Spain > Catalonia > Province of Barcelona > Malgrat de Mar
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Malgrat de Mar
#2 On the Beach Hotel in Malgrat de Mar
Price Range: $76 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sumus Hotel Monteplaya 3*
Number of rooms: 168
Official Description (provided by the hotel):
Are you looking for a relaxing holiday next to the beach with all the services, personalized attention and the maximum comfort? Welcome to Sumus Hotel Monteplaya. Our privileged location in Malgrat de Mar's promenade, in the Barcelona - Maresme Coast, makes us the perfect base to visit Barcelona, ​​Girona, the Costa Brava and the areas of touristic interest in Catalonia. In addition to 168 rooms completely renovated, we have a wide range of services, including buffet restaurant, a gastronomic point with tasting menu, snack bar service at the pool and lounge-terrace, two swimming pools, massage and beauty services, multipurpose room, a selection of monitored activities (yoga, tai-chi, etc.) and a variety of shows, DJs and live music in the evenings. The perfect place to make the most of your next vacation! ... more   less 
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Also Known As:
Monteplaya Hotel Malgrat De Mar
Sumus Hotel Monteplaya Malgrat De Mar, Province Of Barcelona, Spain

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