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Villa -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Alaro, Majorca, Balearic Islands

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
  • Any
English first
English first
German first
English first
London, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Lovley Villa, exactly as advertised BUT its what they DON'T advertise that's the problem”
Reviewed 4 June 2017 for a stay in May 2017

The villa itself is great, slightly smaller pool than the carefully staged pictures show, and its on a number of levels so its like living in a Stairmaster :-), but otherwise exactly what is advertised.

However there are things that are not advertised which make this place somewhat disappointing. Had I known these myself in advance, I would have booked elsewhere.

Dogs: Directly opposite the villa are two properties, each with 2 dogs. Every time another dog passes with its owner, all 4 dogs start barking in unison. In fairness this does NOT happen before 9am, but on a number of occasions the barking went on till the early hours.

Parking: There IS a garage in the property, however a combination of the tightness of the turning circle due to the narrow roads of Alaro, the proximity and height of the kerbs directly opposite and the position of parked cars make using the garage almost impossible unless you want to say goodbye to your hire car excess from kerbing the wheels. We live in London so squeezing into tight spaces is part and parcel of my daily life, but this was a step too far, even for me. Parking IS available along the road if you are lucky, if not you’ll have a long walk to park it in the town, plus one VERY steep hill to negotiate on the way back. In fairness we were here for 9 days and only had to park away in the town on three occasions, but believe me once is enough.

WIFI: The instructions provided with the WI-FI password information that the router is limited to 40GB after which the speed will be lower. What it doesn’t explain is that this limitation is 40GB PER MONTH !!!. We have two kids under 12, so have 3 iPads, a laptop, apple TV (for showing iPhone videos) and Kodi (for movies) and after 4 days of general use and a couple of movies, it had run out. What speed is left is reminiscent of 80’s dial up speeds. This level of broadband provision is totally unacceptable for 21st century living, perhaps the owner should take some of the revenue earned from rentals and invest it into upgrading the infrastructure, otherwise it verges on false advertising detailing the provision of Wi-Fi in the listing. We offered to pay extra, but the owner said this wasn’t possible.

Finally the letting agents VillaFinca are, on the surface polite and responded promptly to e-mails, however there does not appear to be a designated representative so each e-mail is responded to by a different person, who has no knowledge of the previous respondent conversations , arrangements or agreements. We arranged a late checkout (13;00) with the representative who met us on the 1st day, she even checked with the office that no guests were arriving till 3 days AFTER we left, however when e-mailing to confirm this arrangement, we were informed that the check out time was still 10:00. Very poor service indeed. It appears that Villa Finca either don't pass messages on to the owners, or have no influence on them, either way, the service is disjointed and very poor.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kreis Herford
Level 1 Contributor
3 reviews
Reviewed 19 May 2017 for a stay in May 2017
Google Translation

Would you recommend this hotel to a friend?   Nein.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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