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All reviews spa area the hotel manager lakeside location pleasant stay hot tub lake facing austrian alps room was spacious lovely hotel breakfast buffet high quality mountains honey comfort menus rates tirol
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Reviewed 16 August 2018

Fuerstenhaus is in a prime location, great facilities (pool/spa fantastic), friendly and efficient staff, modern and well maintained rooms. Rates are certainly above moderate but this reflects high season and services offered.

Two points that need attention: Although hotel has a great lakeside location there is no proper access for swimming - unfortunate in this hot summer, where the lake is very refreshing.
The proportion of guests from the Middle East is constantly increasing (especially in summer). Management needs to be mindful, that this could reduce attractiveness of Fuerstenhaus for guests from Europe/North America.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Austrian_Traveller10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fuerstenhaus, Manager at Travel Charme Fuerstenhaus am Achensee, responded to this reviewResponded 18 August 2018

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Your host Tobias Strauß

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2018

The reception lady was very unfriendly und unwelcoming. No help was offered with our luggage although you could see that I am pregnant. You have to bring up your luggage to your room and then bring the car to the garage which is totally not the case for many similar hotels in this price range. The ambient in the hotel in general is unfriendly und unpersonal. We had to explore the spa area by ourselves as there was no staff around to ask. The hotel is dated and needs to be updated. The only positive side of the stay was the restaurant, that´s all.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Eda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fuerstenhaus, Manager at Travel Charme Fuerstenhaus am Achensee, responded to this reviewResponded 19 May 2018

Dear Eda S.!

Thank you for your stay in our hotel and for your notes about our reception and the spa area. Your reviews on the various portals in german and english show us, that a personal conversation in the hotel would have been beneficial. Unfortunately, you give uns no feedback in the hotel!

We would give our guests a very nice and relaxing stay. Direct feedback and personal discussions with the guests are very important to us.

Best regards


Tobias Strauß

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2018

The pictures cannot do this location and property justice. You really do need to experience it person to fully understand the beauty of this place. The hotel is clean, quiet, and well-run. We stayed here during my birthday and the hotel manager made it a special day, without prompting. I found this to be a truly classy move on their part and it was completely unexpected (Thank you, Tobias). The hotel is directly on the lake so you will be surrounded by awe-inspiring views all around. Book here. You won't regret it.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank AJEsq2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fuerstenhaus, Manager at Travel Charme Fuerstenhaus am Achensee, responded to this reviewResponded 17 July 2018

Dear AJEsq2010,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Your host Tobias Strauß

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

With view of Achen Lake, one of the most beautiful lake in Tirol, this hotel was my target to live dreamy and unforgettable nights with my wife, it was 4 stars hotel but i think it deserves more than that, lovely indoor swimming pool, and SPA, let you enjoy the stay of this hotel. Thump up for the breakfast, The only things which I don’t like it was the high cost for hotel basement car parking, specially when I stayed 5 night.

Date of stay: May 2017
Trip type: Travelled as a couple
Thank Alwaleed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fuerstenhaus, Manager at Travel Charme Fuerstenhaus am Achensee, responded to this reviewResponded 7 April 2018

Dear Alwaleed A!

Thank you for being our guests.

Best regards

Your host Tobias Strauß

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017 via mobile

I love this hotel and have visited twice now. Rooms are spacious, modern, clean and have everything that you need. The spa area is also lovely and being able to sit in the hot tub and look at the lake and mountain is wonderful. Staff were very helpful and didn't look down on my less than perfect English. Other than breakfast I can't comment on the food. The breakfast was tasty though and extensive. I look forward to returning again.

Date of stay: September 2017
Trip type: Travelled solo
Thank businesstraveller226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fuerstenhaus, Manager at Travel Charme Fuerstenhaus am Achensee, responded to this reviewResponded 11 October 2017

Dear businesstraveller226,

thank you for being our guests.

Best regards

Your host Tobias Strauß

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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