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Cordial Familien & Sporthotel Going
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Alte Post(Ellmau)
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Kaiserblick(Ellmau)
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Reviews (58)
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5 - 10 of 58 reviews
Reviewed 29 August 2016

Hotel Cordial gets a lot right. The views from the rooms are magnificent and the staff are all friendly and helpful. The apartments are spacious and largely well equipped. They are also tastefully decorated and very clean. The pool, although small, is a useful addition and the outside bathing area is nice. Breakfast offers a good range of foods and is served until 10:30, even on weekdays. Hotel Cordial is well located for walking holidays and within walking distance of Ellmau and Going for restaurants and bars.

For us, the major problem during our stay was the bedroom. The bed was very firm, so firm that I found it painfully uncomfortable and had to resort to using extra duvets as padding. As there were no windows in the bedroom (and no fan or air conditioning) it also got pretty hot. We had to leave to the bedroom open to the rest of the apartment and open the patio doors in the lounge in order to get any air flowing through.

Minor issues included the lack of a kettle and mugs for drinks, but there were pans to boil water and small cups.

To make this an excellent hotel, they need to invest in some bedroom fans and mattress toppers. A kettle and mugs would also be useful.

Be aware that the restaurant and bar are closed in summer.

Room Tip: Rooms over the outside bathing area can be a little busier.
  • Stayed: August 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2016 via mobile

We used this hotel on our way from Denmark to Italy. Close to the highway but still in a quiet area. The view from our hotel room was amazing and the breakfirst had a lot of food for everyone's taste. Tip: Leave the hotel just after your breakfirst and you will reach the Brenner Pass before to many cars.

Stayed: August 2016
Thank Christian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direktion C, Front Office Manager at Cordial Familien & Sporthotel Going, responded to this reviewResponded 28 August 2016

Dear Mr. Christian,

thank you very much for your wonderful rating!
It is a great pleasure to hear, that you were satisfied with your stay here with us and hope, to see you very soon again!

With best regards from sunny Tirol
Your Cordial Going team

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Reviewed 5 September 2015

One night stay en route to the airport - wished it had been longer. Receptionist was more than helpful pointing us in the direction of a lake just off Ellmau, the neighbouring village for something to do in the late afternoon. Returned to Ellmau for dinner and experienced the town band performing in the village "square". Hotel is spotless and charming. Our room was on a split level, beds upstairs and "lounge" downstairs with balcony. Breakfast is an adequate buffet. No problem parking with Hotel well away from the main road. Wifi good. Indoor swimming pool looked inviting but did not have the time to try it. Only one grumble, no tea or coffee in room, but the hotel, view and location more than made up for it.

  • Stayed: August 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Mosketoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direktion C, Leiter Front Office at Cordial Familien & Sporthotel Going, responded to this reviewResponded 21 September 2015

Dear Mosketoe,
thank you very much for your wonderful rating here on tripadvisor. It is very great to hear that you enjoyed your stay in our hotel, the service and the location. It would be great to welcome you very soon again and remain in the meanwhile with best regards from the Wilder Kaiser region, Your Cordial Team in Going

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Reviewed 17 July 2015 via mobile

We stayed here for just the one night whilst on our way from Munich to Innsbruck and Salzburg and was perfect for what we needed. We had a mountain view room with a wrap around balcony, complete with a kitchenette, sofa and dining table. My only minor complaint (if you can call it that) was that we had two single beds pushed together with two single duvets. I noticed a trend during this week long trip round Germany and Austria so perhaps this is just the done thing? This aside, the reception staff were friendly and welcoming, the self service breakfast buffet was ready inviting and had we of stayed longer, we could have made he most of the bar, sun loungers and ski lift to the top of the mountain which left from just outside the hotel.

Stayed: July 2015, travelled as a couple
Thank emmylou302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direktion C, Manager at Cordial Familien & Sporthotel Going, responded to this reviewResponded 19 July 2015

Dear Mrs. emmylou302,

thank you very much for your great review here on tripadviser. We are very happy to hear that you enjoyed our location of the hotel as well as our friendly stuff members and service in the restaurant. For your next stay in our hotel, please let us know that you wish one big mattress, it is a pleasure to organise something for you.

We hope to welcome you soon again at the Cordial in Going
and remain in the meanwhile with best regards from the Wilder Kaiser region

Your Cordial Team in Going

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Reviewed 23 June 2015

We had an amazing 4 day stay here- from check in to check out. We stayed in a Junior Suite, which containing large bedroom, living area with kitchen space, all equipped with kitchen ware to prepare basic meals / and hot drinks. We had a large balcony with magnificent view of the mountain and the gondolas that we going all the way up the mountain. I definitely recommend to go on the gondolas up the mountain - what you will see there is one in a life time experiences. We visited in the summer, so please note that during this period the hotel restaurant is closed and its open only for breakfast in the morning. The breakfast was average continental breakfast but still great we had something to eat in the morning.
The village is a short pleasant walk from the hotel, there are restaurants and supermarket.
The stuff was super friendly, helpful and professional.
The overall our stay was exactly what we needed.

  • Stayed: June 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank Ana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direktion C, Manager at Cordial Familien & Sporthotel Going, responded to this reviewResponded 11 July 2015

Dear Mrs. Ana C,

thank you very much for your wonderful rating here at tripadviser.

We are very happy to read, that you enjoyed our room facilities, the location of the hotel as well as the service and friendliness of our hotel team.

It would be a great pleasure to welcome you soon in our hotel again
and remain in the meanwhile with sunny regards from the beautiful "Wilder Kaiser" region.

Your Team from the Sporthotel Cordial in Going

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