We took this 3.5 hrs tour recently and highly recommend it. If you are comparing tours, the rockport cruises were definitely not crowded and everyone had a seat outside. We couldn't believe how the gananoque cruise packed everyone on like sardines!
There is parking on site and the ticket purchasing process is easy during the weekday. Over the phone, we were recommended to arrive 40 minutes in advance to buy our tickets ( it wasn't necessary on the Wednesday, but maybe useful on a weekend) I suggest packing a wind jacket as it gets colder on the water. Also, bring a picnic as there is no food on the boat and very limited choices on the island. There are plenty of picnic tables.
We had 2 hrs on the island and it was just enough time to see the castle and the few buildings. We did not have time for the yacht house. We didn't buy any audio guides but felt like the video in the castle and the explanations on the boat were sufficient for our tour.
When we arrived at the castle, we found Ontario attraction magazines that had $2 coupons for the rockport cruise, so if you could get a hold of these magazines first, you could get a little discount.
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