Check in was abysmal, unhelpful disinterested male who came from the bar, because the receptionist was busy. Lack of polite communication, he pointed in the direction to go, ' follow the signs'. Did not offer to help with my bags. I struggled up and over stairs, through heavy fire doors, until I reached the top of the back of the hotel. Comfortable enough room, too much noise however.
Breakfast okay, nothing special. Hotel overall not inspiring, very stuffy, lack of fresh air. No telephone in room.
Check out, same person, even less interested, and less helpful...not good for front of house and first point of contact with the public. Do staff get training these days?
- Official Description (provided by the hotel):
- This lakeside lodge is just five miles south of Guildford, and so makes for a characterful yet convenient base for short breaks in Surrey. Surrounded by picturesque gardens, this recently refreshed hotel and refurbished pub make the most of views across the lake and it certainly fulfills its purpose, providing the perfect retreat in which to unwind and enjoy some of the finest countryside in Southern England.Food lovers are in for a treat, as the lodge is home to a stylish pub serving seasonal dishes complimented by a great selection of wines, ales and lagers. Goldalming is something of a Surrey jewel, with its cottages nestled against a backdrop of beautiful wooded hills by the River Wey. A few miles up the road is Guildford, where you can explore the cathedral and its 20 acres of parkland, or stroll around the gardens of the old castle. The National Trust's Clandon Park mansion and 18th century Hatchlands Park are well worth a visit too. ... more less
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- Also Known As:
- Inn On The Lake Hotel Godalming
- Innkeeper's Lodge Godalming England, UK