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Rocabella Santorini Hotel & Spa
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Savings alert! 15% below average rates

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Reviews (986)
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11
5
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All reviewsfree shuttlemain poolwedding plannerbeautiful resortour honeymoonamazing viewsspecial thankshotel restaurantfira and oiathe hotel offersbottle of wineoutdoor jacuzziamazing servicewatch the sunsetthe cliffbreakfast was deliciousrented a car
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Reviewed 18 August 2017 via mobile

We went to this hotel because we heard that it was very good. When we arrived they told us that everything was reserved but mister konstantinos found a solution for us and made our Day!! If you want information for the hotel ask for him!!We went at 17.30 o clock so that We could enjoy the sunset by the pool with coctails and food! Everything was perfect; the location, the staff that was so Kind and in general the time We spent there!! I recomend it with no doubt!!The prices are very normal!!

Stayed: August 2017, travelled as a couple
1  Thank V_Germa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George K, Ιδιοκτήτης at Rocabella Santorini Hotel & Spa, responded to this reviewResponded 31 August 2017

Dear V_Germa,
Hello from all of us here at Rocabella! It makes us all very happy to read that we were able to accommodate you on your recent visit and that you spent such a lovely time with us. We just love to look after our guests as much as we can and it gives us great satisfaction to read such lovely feedback. On behalf of all the team here, thank you so much and we hope to see you again very soon.
Warm regards,
George Kalfopoulos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2017

My husband and I took a vacation to Santorini. I researched hotels very carefully in the hopes of finding one that was fairly affordable with the beautiful views and a good location. When we arrived at Rocabella, from the minute the shuttle driver met us at the airport to the time that he dropped us back off at the airport, we felt so comfortable and well taken care of. The property is absolutely gorgeous. Very well maintained, the views are breathtaking! We loved our room, the restaurant was fabulous; the food, the beautiful restaurant and the view, the wait staff - it just couldn't have been any more special. Konstantine is the host of the hotel and the restaurant -he is everywhere and he is the sunshine every day, he thinks of everything and was always checking on us at the pool or wherever he saw us, to be sure we were enjoying ourselves. During the sunset dinners he asks you if you want your picture taken and takes the time to get the best shots. The rest of the hotel staff is also amazing, we truly felt like family. The location is also great. It's a quick 10 minute ride into Fira where there are tons of other restaurants, shopping, whatever you could possibly want or need. It's also a quick 10 minutes from the airport. So we give Rocabella the highest recommendation!

Room Tip: We just wanted a caldera view and we got that so we were very happy. I believe that most of the rooms do have views.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George K, Ιδιοκτήτης at Rocabella Santorini Hotel & Spa, responded to this reviewResponded 31 August 2017

Dear Karen B,
Hello and good morning from our sunny island! We are thrilled to read your review and really want to thank you for taking the time to mention so many things about your stay with us. It is truly our pleasure to take care of our guests from the moment they arrive on Santorini because we want to make them feel at home. Your comments regarding our hotel, the restaurant and our staff are very much appreciated and I will definitely let all the team know how satisfied you were with everything. Of course, Konstandinos will be very touched to read your comments and we are really pleased that you left with such fond memories. Your recommendation means a great deal to us and we are very glad that you choose Rocabella Santorini. Please join us again soon - it will be our pleasure to have you!
All the best,
George Kalfopoulos

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Reviewed 9 August 2017 via mobile

We have had an amazing ten days at the Rocabella. The staff are hard working, polite, helpful & friendly. The room was amazing. A lighthouse tower with an outside jacuzzi as well as the largest bathroom I have ever used. Trust Me, request room 19 when you book. We saw 2 weddings at the hotel & we saw 3 more nearby. It's the place to visit Guys. The hotel has a free shuttle service, so make sure you use it as Santorini only has 40 cabs. Fira is ten mins away. Oia is a definite bucket list visit & is 20 min drive. There are so many restaurants to try, 2 beaches worth visiting, 4 pools at the hotel and so on, so on. I won't spoil your trip. Definitely treat yourself & visit here. I preferred it to Mykanos & Kafelonia. Oh and I forgot to say it's "Hot" as hell.

Stayed: August 2017, travelled as a couple
1  Thank Michael O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George K, Ιδιοκτήτης at Rocabella Santorini Hotel & Spa, responded to this reviewResponded 21 August 2017

Dear Michael O,
Hello from Santorini! That is a really lovely review, full of many interesting facts and I would like to thank you so much for sharing it! Just knowing that you enjoyed everything so much really gives us a lot of satisfaction, as we want our guests to have the best time ever. Thanks also for recommending our spectacular island which we are so proud of please come and visit us again soon - it will be our pleasure.
Kind Regards,
George Kalfopoulos

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Reviewed 7 August 2017

We chose Rocabella Santorini Resort & Spa for our dream destination wedding and I have to say the views are stunning but the after care service is horrible and really disappointing! It started off well in the pre meetings and friendly staff. But on the actual wedding day it was not as smooth as it could be! There was no welcome amenity for my bride to be when she was getting ready. NOTHING!! No champagne, and when they did order something only 2 glasses were brought with a pitiful bowl of fruit for 1 or 2 people. Needless to say one of the bridesmaids left a rather negative review already about their experience. The bar staff were rude to myself as the Groom refusing to serve me a drink after we returned from the photoshoot in 40 degree heat! They even refused to top up the water jugs with new water and suggested I tipped it up to get what was left!! Our Wedding suite was below average with furniture that looked like a students apartment, dead plants in the bathroom and rubbish left on our balcony to wake up to the morning of our first day as a married couple! Not really what I had imagined. I did have a chat with management and have reported our feelings through several emails but sadly after more than 1 month waiting for an apology and response to our complaints we have only received 1 email to say they are looking into "our allegations'!! would I suggest to anyone NOT to get married here! No way. There are other options on the island, these guys just make you feel like another wedding and not special at all.....really disappointed!

Room Tip: Don't stay here as rooms are in need of renovating.
  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
14  Thank TysonSadlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2017 via mobile

We stayed there for two nights in June 2017. We loved it. The staff was really nice, very kind and everything that we needed was provided. The pools were great, a bit cold (a suggestion would be to heat them up a bit), but very well located, specially the ones in the room. The view was super amazing!!! The food was great too, breakfast, dinner and lunch, everything was good. They provided a shuttle service to Phira at a reasonable price. The first day we used the shuttle, the next day , as we would do more sight seeing we rented a car from the hotel. It was really convenient. They also provided a shuttle from the port (that was free cause we rented the room directly from their website) and they took us to the airport (paid shuttle that was really convenient and at a reasonable fare). We loved the stay. All the staff is very professional and treated us really well!!! Thanks for making our stay so enjoyable and sorry for the late review!!!! Fabiano & Valeria

Stayed: June 2017, travelled as a couple
1  Thank Fabiano B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George K, Ιδιοκτήτης at Rocabella Santorini Hotel & Spa, responded to this reviewResponded 21 August 2017

Dear Fabiano and Valeria,
Hello from all of us here at Rocabella! It was lovely to hear from you and to read your very kind review! Knowing that you have so many wonderful things to say about the time you spent here at Rocabella makes us feel really proud and so thankful to you. If our guests leave feeling as you do, then that is all the satisfaction we need and we hope that we will see you again so that we can share our wonderful Santorini with you once more. Thanks for everything and very warm regards from all the team. Don’t worry about the late review - we are just thrilled that you wanted to share your thoughts with everyone and we couldn't be happier.
All the best,
George Kalfopoulos

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