This was awful! We arrived to the hotel and was pushed into his office to sign papers and then after showing us the room he was entertaining 2 lady friends and swimming in the pool and drinking wine with them! This was appalling! After this we decided to have room service for dinner, we ordered at 7pm and was advised that they had call the chef back to cook our food. An hour later he came over to advise he was still waiting for the chef and he wouldn't much later - 15min later the staff member re took our ordered - I ordered a chicken without pineapple and a cheese burger. Another 30min later they arrived with our food, the salad arrived with pineapple in it and I requested it not to be and the burger arrived burnt as a crisp and we couldn't eat it! In the morning we ordered breakfast the housemaid could not speak English, so the same staff member came up to us asking what we would like to order, this upsetting for a 5 star hotel - it's more like a 2 star! The room was disgusting as well. Penos was sleazy and very unprofessional, we did not feel comfortable staying there so we left after paying 4,000 Erou for 1 night instead of staying for week. Very upsetting. Do not recommend staying there.More
- Free Wifi
- Free parking