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Reviewed 7 July 2018 via mobile

Was our second visit to Citrus, after almost a year. While the facility still retains its old world charm and warmth, what makes it special is the staff. Two names that I would call out are Kishor and Chitranjan. While Chitranjan ensured that we got the exact rooms that we had booked (considering there was a goof up) and took personal care of us. Kishor was exemplary in ensuring the food and service was EXCEPTIONAL. Thank you very much to both for making our stay comfortable.

Date of stay: July 2018
Trip type: Travelled with family
2  Thank NikhilN437
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnson M, General Manager at Citrus Chambers Mahabaleshwar, responded to this reviewResponded 8 July 2018

Thank you so much for taking the time to write such a wonderful review about your time spent with us at Citrus Chambers, Mahabaleshwar. We are delighted that you enjoyed your holiday and that everything was to your satisfaction. We continually strive to ensure guest satisfaction, Hopefully, we will see you back at Citrus Chambers Mahabaleshwar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2018 via mobile

Convenience ,Comfort ,Service defines this hotel .I must congratulate the team for prompt service in all departments .My only concern was the room 2007 . It was small for 3 people and towels were worn out . They shud replace with new ones .The buffet breakfast was good and so was the location . As it was 5 minute walk to the market . Keep it up Guyz.

Date of stay: June 2018
Trip type: Travelled with family
Thank anurag547926585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnson M, General Manager at Citrus Chambers Mahabaleshwar, responded to this reviewResponded 8 July 2018

Thank you so much for taking the time to write such a wonderful review about your time spent with us at Citrus Chambers, Mahabaleshwar. We continually strive to ensure guest satisfaction, Hopefully, we will see you back at Citrus Chambers Mahabaleshwar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2018 via mobile

We would like to thank the entire Citrus Chambers Mahabaleshwar for their warm hospitality, prompt service, good hygiene, tasty food, cleanliness, good location, best aminities. Good for family/couple vacation destination at a good location and reasonable charge compared to the facilities avalaible. Brahma (in charge of Biso restaurant) has been most helpful. We would love to visit again. Thank you Citrus team!!!

Date of stay: June 2018
Trip type: Travelled with family
1  Thank Ss2884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnson M, General Manager at Citrus Chambers Mahabaleshwar, responded to this reviewResponded 8 July 2018

How lovely to hear from you and to read your review. We pride ourselves on ensuring that our guests are comfortable, relaxed and enjoy our property and what we have to offer. We are delighted that you enjoyed staying with us as much as we enjoyed looking after you. Hopefully, we will see you back at Citrus Chambers Mahabaleshwar.

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Reviewed 28 June 2018 via mobile

Stayed here for 2 nights. Whilst the hotel is a bit aged ... the staff's attentiveness and warmth more than makes up for it. Would especially like to thank mr brahma for his assistance during our stay.

Date of stay: June 2018
Trip type: Travelled with family
1  Thank xixili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnson M, General Manager at Citrus Chambers Mahabaleshwar, responded to this reviewResponded 8 July 2018

Thank you so much for taking the time to write such a wonderful review about your time spent with us at Citrus Chambers, Mahabaleshwar. We continually strive to ensure guest satisfaction, Hopefully, we will see you back at Citrus Chambers Mahabaleshwar.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

Me and my daughter stayed for one night and had a bungalow room. Nice, spacious and clean. However, at our stay we had the most horrible rainy storm with heavy thunder, which caused the electriciity black out several times during the night. We had the most amazing dinner experience in the restaurant, AS we were the only ones there. Very attentive and sweet staff and excellent food! Over all we were very pleased with Citrus Chambers. The garden is also quite nice to take a stroll in.

Date of stay: October 2017
Trip type: Travelled with family
1  Thank mamta66no
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnson M, General Manager at Citrus Chambers Mahabaleshwar, responded to this reviewResponded 8 July 2018

Thank you so much for taking the time to write such a wonderful review about your time spent with us at Citrus Chambers, Mahabaleshwar. We continually strive to ensure guest satisfaction, Hopefully, we will see you back at Citrus Chambers Mahabaleshwar.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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